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Hands On IT TRAINING

COMPTIA A+ Essentials and Practical applications


26


Course Duration:  40hrs

Why get this Course?
After this course you will have the knowledge required to understand the fundamentals of computer technology, networking, and security, and will have the skills required to identify hardware, peripheral, networking, and security components.
You will also acquire the skills to install, configure, upgrade, and maintain PC workstations, the Windows OS and SOHO networks. You will learn all the troubleshooting techniques and tools to effectively and efficiently resolve PC, OS, and network connectivity issues and implement security practices.

Course Delivery:

Instructor-led, classroom/laboratory-delivery learning model with structured hands-on and minds-on activities and laboratory activities.

Course Prerequisite:


Course Outline:

COMPTIA A+ 220-901


Chapter 1: Hardware

1.1 Configure settings and use BIOS/UEFI tools on a PC.
• Firmware upgrades/flash BIOS
• BIOS component information
• BIOS configurations
• Built-in diagnostics
• Monitoring

1.2 Explain the importance of motherboard components, their purpose and properties.
• Sizes
• Expansion slots
• RAM slots
• CPU sockets
• Chipsets
• CMOS battery
• Power connections and types
• Fan connectors
• Front/top panel connectors
• Bus speeds
• Reset button

1.3 Compare and contrast various 1.3 arious RAM types and their features.
• Types
• RAM compatibility

1.4 Install and configure PC expansion cards.
• Sound cards
• Video cards
• Network cards
• USB cards
• Firewire cards
• Thunderbolt cards
• Storage cards
• Modem cards
• Wireless/cellular cards
• TV tuner cards
• Video capture cards
• Riser cards

1.5
Install and configure storage devices and use appropriate media.

• Optical drives
• Magnetic hard disk drives
• Hot swappable drives
• Solid state/flash drives
• RAID types
• Tape drive
• Media capacity

1.6 Install various types of CPUs and apply the appropriate cooling methods.
• Socket types
• Characteristics
• Cooling

1.7 Compare and contrast various PC connection interfaces, their characteristics and purpose.
• Physical connections
• Wireless connections
• Characteristics

1.8 Install a power supply based on given specifications.
• Connector types and their voltages
• Specifications

1.9 Select the appropriate components for a custom PC configuration to meet customer specifications or needs.
• Graphic/CAD/CAM design workstation
• Audio/video editing workstation
• Virtualization workstation
• Gaming PC
• Home theater PC
• Standard thick client
• Thin client
• Home server PC

1.10 Compare and contrast types of display devices and their features.
• Types
• Refresh/frame rates
• Resolution
• Native resolution
• Brightness/lumens
• Analog vs. digital
• Privacy/antiglare filters
• Multiple displays
• Aspect ratios

1.11 Identify common PC connector types and associated cables.
• Display connector types
• Display cable types
• Device cables and connectors
• Adapters and convertors

1.12 Install and configure common peripheral devices.
• Input devices
• Output devices
• Input & output devices

1.13 Install SOHO multifunction device/printers and configure appropriate settings.
• Use appropriate drivers for a given operating system
• Device sharing
• Public/shared devices

1.14 Compare and contrast differences between the various print technologies and the associated imaging process.
• Laser
• Inkjet
• Thermal
• Impact
• Virtual

1.15 Perform appropriate printer maintenance.
• Laser
• Thermal
• Impact
• Inkjet

Chapter 2: Networking

2.1 Identify the various types of network cables and connectors.
• Fiber
• Twisted Pair
• Coaxial

2.2 Compare and contrast the characteristics of connectors and cabling.
• Fiber

• Twisted pair
• Coaxial

2.3 Explain the properties and characteristics of TCP/IP.
• IPv4 vs. IPv6
• Public vs. private vs. APIPA/link local
• Static vs. dynamic
• Client-side DNS settings
• Client-side DHCP
• Subnet mask vs. CIDR
• Gateway

2.4 Explain common TCP 2.4 CP and UDP ports, protocols and their purpose.
• Ports
• Protocols
• TCP vs. UDP

2.5 Compare and contrast various WiFi networking standards and encryption types.
• Standards
• Encryption types

2.6 Install and configure SOHO wireless/wired router and apply appropriate settings.
• Channels
• Port forwarding, port triggering
• DHCP (on/off)
• DMZ
• NAT/DNAT
• Basic QoS
• Firmware
• UPnP

2.7 Compare and contrast Internet connection types, network types and their features.
• Internet connection types
• Network Types

2.8 Compare and contrast network architecture devices, their functions and features.
• Hub
• Switch
• Router
• Access point
• Bridge
• Modem
• Firewall
• Patch panel
• Repeaters/extenders
• Ethernet over Power
• Power over Ethernet injector

2.9 Use appropriate networking tools.
• Crimper
• Cable stripper
• Multimeter
• Tone generator and probe
• Cable tester
• Loopback plug
• Punchdown tool
• WiFi analyzer

Chapter 3: Mobile Devices

3.1 Install and configure laptop hardware and components.
• Expansion options
• Hardware/device replacement

3.2 Explain the function of components within the display of a laptop.
• Types
• WiFi antenna connector/placement
• Webcam
• Microphone
• Inverter
• Digitizer

3.3 Use appropriate laptop features.
• Special function keys
• Docking station
• Physical laptop lock and cable lock
• Rotating/removable screens

3.4 Explain the characteristics of various types of other mobile devices.
• Tablets
• Smartphones
• Wearable technology devices
• Phablets
• e-Readers
• Smart camera
• GPS

3.5 Compare and contrast accessories and ports of other mobile devices.
• Connection types
• Accessories

Chapter 4: Hardware & Network Troubleshooting

4.1 Troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools.
• Common symptoms
• Tools

4.2 Troubleshoot hard drives and RAID arrays with appropriate tools.
• Common symptoms
• Tools

4.3 Troubleshoot common video, projector and display issues.
• Common symptoms

4.4 Troubleshoot wired and wireless networks with appropriate tools.
• Common symptoms
• Hardware tools
• Command line tools

4.5 Troubleshoot and repair common mobile device issues while adhering to the appropriate procedures.
• Common symptoms
• Disassembling processes for proper re-assembly

4.6 Troubleshoot printers with appropriate tools.
• Common symptoms
• Tools

COMPTIA A+ 220-902

Chapter 1: Windows Operating Systems

1.1 Compare and contrast various features and requirements of Microsoft Operating Systems (Windows Vista, Windows 7, Windows 8, Windows 8.1).
• Features
• Upgrade paths – differences between in place upgrades, compatibility tools, Windows upgrade OS advisor

1.2 Install Windows PC operating systems using appropriate methods.
• Boot methods
• Type of installations
• Partitioning
• File system types/formatting
• Load alternate third-partydrivers when necessary
• Workgroup vs. domain setup
• Time/date/region/language settings
• Driver installation, software and windows updates
• Factory recovery partition
• Properly formatted boot drive with the correct partitions/format

1.3 Apply appropriate Microsoft command line tools.
• TASKKILL
• BOOTREC
• SHUTDOWN
• TASKLIST
• MD
• RD
• CD
• DEL
• FORMAT
• COPY
• XCOPY
• ROBOCOPY
• DISKPART
• SFC
• CHKDSK
• GPUPDATE
• GPRESULT
• DIR
• EXIT
• HELP
• EXPAND
• [command name] /?
• Commands available with standard privileges vs. administrative privileges

1.4 Use appropriate Microsoft operating system features and tools.
• Administrative
• MSCONFIG
• Task Manager
• Disk management
• Other
     - User State Migration tool (USMT)
     - Windows Easy Transfer
     - Windows Upgrade Advisor
• System utilities

1.5 Use Windows Control Panel utilities.
• Internet options
• Display/display settings
• User accounts
• Folder options
• System
• Windows firewall
• Power options
• Programs and features
• HomeGroup
• Devices and printers
• Sound
• Troubleshooting
• Network and Sharing Center
• Device Manager

1.6 Install and configure Windows networking on a client/desktop.
• HomeGroup vs. WorkGroup
• Domain setup
• Network shares/administrative shares/mapping drives
• Printer sharing vs. network printer mapping
• Establish networking connections
• Proxy settings
• Remote Desktop Connection
• Remote Assistance
• Home vs. work vs. public network settings
• Firewall settings
• Configuring an alternative IP address in Windows
• Network card properties

1.7 Perform common preventive maintenance procedures using the appropriate Windows OS tools.
•  Best practices
     - Scheduled backups
     - Scheduled disk maintenance
     - Windows updates
     - Patch management
     - Driver/firmware updates
     - Antivirus/Anti-malware updates
• Tools
     - Backup
     - System restore
     - Recovery image
     - Disk maintenance utilities


Chapter 2: Other Operating Systems & Technologies

2.1 Identify common features and functionality of the Mac OS and Linux operating systems.
• Best practices
• Tools
• Features
• Basic Linux commands

2.2 set up and use client-side virtualization.
• Purpose of virtual machines
• Resource requirements
• Emulator requirements
• Security requirements
• Network requirements
• Hypervisor

2.3 Identify basic cloud concepts.
• SaaS
• IaaS
• PaaS
• Public vs. Private vs. Hybrid vs. Community
• Rapid Elasticity
• On-demand
• Resource pooling
• Measured service

2.4 Summarize the properties and purpose of services provided by networked hosts.
• Server roles
• Internet appliance
• Legacy/embedded systems

2.5 Identify basic features of mobile operating systems.
• Android vs. iOS vs. Windows

2.6 Install and configure basic mobile device network
• Wireless/cellular data network (enable/disable)
• Bluetooth
• Corporate and ISP email configuration
• Integrated commercial provider email configuration
• PRI updates/PRL updates/
• Baseband updates
• Radio firmware
• IMEI vs. IMSI
• VPN

2.7 Summarize methods and data related to mobile device synchronization.
• Types of data to synchronize
• Synchronization methods
• Mutual authentication for multiple services (SSO)
• Software requirements to install the application on the PC
• Connection types to enable synchronization

Chapter 3: Security

3.1 Identify common security threats and vulnerabilities.
• Malware
• Phishing
• Spear phishing
• Spoofing
• Social engineering
• Shoulder surfing
• Zero-day attack
• Zombie/botnet
• Brute forcing
• Dictionary attacks
• Non-compliant systems
• Violations of security best practices
• Tailgating
• Man-in-the-middle

3.2 Compare and contrast common prevention methods.
• Physical security
• Digital security
• User education/AUP
• Principle of least privilege

3.3 Compare and contrast differences of basic Windows OS security settings.
• User and groups
• NTFS vs. Share permissions
• Shared files and folders
• System files and folders
• User authentication
• Run as administrator vs. standard user
• BitLocker
• BitLocker-To-Go
• EFS

3.4 Deploy and enforce security best practices to secure a workstation.
• Password best practices
• Account management
• Disable autorun
• Data encryption
• Patch/update management

3.5 Compare and contrast various methods for securing mobile devices.
• Screen locks
• Remote wipes
• Locator applications
• Remote backup applications
• Failed login attempt restrictions
• Antivirus/anti-malware
• Patching/OS updates
• Biometric authentication
• Full device encryption
• Multifactor authentication
• Authenticator applications
• Trusted sources vs. untrusted sources
• Firewalls
• Policies and procedures

3.6 Use appropriate data destruction and disposal methods.
• Physical destruction
• Recycling or repurposing best practices

3.7 Secure SOHO wireless and wired networks.
• Wireless specific
• Change default usernames and passwords
• Enable MAC filtering
• Assign static IP addresses
• Firewall settings
• Port forwarding/mapping
• Disabling ports
• Content filtering/parental controls
• Update firmware
• Physical security

Chapter 4: Software Troubleshooting

4.1 Troubleshoot PC operating system problems with appropriate tools.
• Common symptoms
• Tools

4.2 Troubleshoot common PC security issues with appropriate tools and best practices.
• Common symptoms
• Tools
• Best practice procedure for malware removal

4.3 Troubleshoot common mobile OS and application issues with appropriate tools.

• Common symptoms
• Tools

4.4 Troubleshoot common mobile OS and application security issues with appropriate tools.
• Common symptoms
• Tools

Chapter 5: Operational Procedures

5.1 Use appropriate safety procedures.
• Equipment grounding
• Proper component handling and storage
• Toxic waste handling
• Personal safety
• Compliance with local government regulations

5.2 Potential environmental impacts, apply the appropriate controls.
• MSDS documentation for handling and disposal
• Temperature, humidity level awareness and proper ventilation
• Power surges, brownouts, blackouts
• Protection from airborne particles
• Dust and debris
• Compliance to local government regulations

5.3 Summarize the process of addressing prohibited content/activity, and explain privacy, licensing and policy concepts.
• Incident Response
• Licensing/DRM/EULA
• Personally Identifiable Information
• Follow corporate end-user policies and security best practices

5.4 Demonstrate proper communication techniques and professionalism.
• Use proper language – avoid jargon, acronyms and slang when applicable
• Maintain a positive attitude/project confidence
• Actively listen (taking notes) and avoid interrupting the customer
• Be culturally sensitive
• Be on time (if late contact the customer)
• Avoid distractions
• Dealing with difficult customer or situation
• Set and meet expectations/timeline and communicate status with the customer
• Deal appropriately with customers confidential and private materials

5.5 Explain the troubleshooting theory.
• Always consider corporate policies, procedures and impacts before implementing changes.


COURSE FEE :
Cash
Exam Fee Installment  Down
Due Date  Manual 
 Php 16,500 901-USD116
902-USD116
 Php 17,000  Php 8,500  Midway  Free

COURSE FEE with 2 Exams:
Cash Installment  Down
Due Date  Manual 
Php28,800  Php 29,300  Php 15,000  Midway  Free

COURSE SCHEDULES:

Other Short Courses..


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Inquiries

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6 months po ba ang duration bawat training?
Any time po ba pwede mag-start ang training?
Pwede po bang gamitin yung Voucher na makukuha sa website ng Comptia pambayad sa exam?

Salamat
@ Don

Pwede po.
pwede po ba exam lang hindi na mag training?
@ Don

Hindi po kasama ang exam sa 16,500 para sa training lang po yun. Pagkasama ang exam ang babayaran po ay 35,500 pesos.
ung course na 16500 my kasama na din ba exam un?
@ Don

Ang course fee with 2 exams is 35,500 pesos in cash.
@ Kc

Hindi po tuloy ang class bukas sa buendia, makati. Marereskedyul po on October 1.
kasama na po ba jan ung exam para maging certified na A+ ka?

san po kasama jan ung exam para maging certified A+ ka?
Tuloy po ba yujg comptia a+ 3-9pm class tomorrow sa Buendia branch nyo? Thanks!
@ Fred Abaquita

Wala po kaming branch sa Cebu. Located lang kami sa Espana, Manila and Buendia, Makati.
Meron ba kau center dito sa Cebu?
@ Noel Dichoso

Wala pa pong weekday schedule sa ngayon. Just keep posted.
Any update on the weekday schedule?
@ Tristan Dalag

We will try to open weekday schedule by September. Keep posted.
Do you have a 5 days schedule?

Thank You
@ Noel V. Dichos

We will try to open weekday schedule. Please keep in touch for the updates. Thank you.
Magkakaroon po ba ng weekdays na schedule?
@ Noel V. Dichoso

Opo weekend schedule lang ang available namin sa ngayon.
Hello, I intend to enroll in the A+ Essentials but noticed that your schedule is Saturday only. Wala ba kayong weekdays training? I'm an OFW at dito pa sa Bicol nakatira and my time in the Philippines is short. Makakatulong po sa katulad ko yung weekdays na schedule
@ Helen Apelis

No. We only give manual to those enrolled students of CNCTC.
Hi, could I purchase just the training manuals or books for this course.
Good day.
May i request a quotation for this training (COMPTIA A+..) good for 3 consecutive days only to complete the 40hrs and good for 2 paticipants please. If possible on June 22-24.
Your response is highly appreciated.
Thank you.
I was wondering if I could Take A=, Network+ and Security+....5 days a week over 3 or 4 weeks. I would pay in advance and would need to test after i complete each course. Please let me know if it is possible... I need a daily schedule with instructor.. Please give me a quote for private instruction.
@ Donz

You can pay the fee on or before the start of the training. You can make your reservation online through this link http://www.cnctc.edu.ph/reservation_form.php
Hi!
How to enroll and how to reserved po?
I want to take the schedule of June 5 to July 24.
@ Matt

Yes, we will open July schedules soon. Please keep posted.
I am intending to enroll in the 6-18-2016
A+ Class.

will there be a class beginning in July?
just in case the 6-18 Class is a conflict?

Sat 9-3pm 06-18-2016 07-30-2016 open
@ Pedro Torrez

As of now our available schedule is only every Saturday or Sunday. We will try to open soon weekday schedule. Thanks.
Can the COMPTIA Courses be taken while I am on vacation for 3 weeks, instead of just one day a week?
@ rr

Try po namin magopen ng weekday schedule. Keep posted.
Possible ba na magkaron kayo ng mon-fri or mon-sat this coming June? If meron papost na lang po ng schedule para makapagpareserve na ako. Thank you!
@ mon

Ang fee is 35,500 pesos for the training and 2 exams na po yan.
nasa 52,000 ang lahat ng fees?
@ Matt

Hello, we required minimum of 3 participants for the class to push through. We will open soon schedule for June, July. Please keep in touch on the website for the updates. Thank you.
@ Christan Bardemorilla

The exam fee for CompTIA A + 901 is USD199=P10700, 902 is USD199=P10700.
Hi,

I see you A+ Courses have just 1 reservation.
will the class still go on?
I want to attend classes beginning in June or July.
I want to confirm that the classes which show a schedule will in fact take place regardless of the number of students who enroll.
thank you,
Matt
Espana, Manila
Days & Time Start Date End Date Status Enrolled Reserved
Sat 9-3pm 06-18-2016 07-30-2016 open -- --
Buendia, Makati
Days & Time Start Date End Date Status Enrolled Reserved
Sun 3-9pm 05-08-2016 06-26-2016 open -- 1
How much the examination fee in Comptia A+?
@ Jessie

Yes, pwede nyo pong kunin muna ang training then sunod na lang po ang exam.
Pwede po b kunin ung course lang, and s susunod nlng ung exam?
sana this coming May, bakasyon ko kasi yun.
@ Anna-G

Itatry po naming mag open ng weekdays schedule.
sana po meron kayong Monday-Friday.
@ EyyE

Yes, 3 years ang validity.
Hello, may expiration ba ang certification na to?
@ Joel Quintana

7 meetings to complete the course.
how many days to finish the course on sunday schedules?
@ ral

Sa ngayon wala po. Try po naming magopen. Keep posted.
gud day wla po ba kayong monday to friday na training...tnx
@ Rommel

No prerequisites to take Comptia A + as long as you know basic computer. Thanks.
what are the pre requisites to take this class? i just know basic computer skills.
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