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Hands On IT TRAINING

PC Hardware and Software Troubleshooting and Repair w/ OJT


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COURSE DURATION : 30hrs of HANDS-ON Training & 30-500hrs of OJT (optional)

COURSE DECRIPTION:

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This Hands-On training teaches you everything you need to know to become an expert Technical Support Staff. It covers Basic to Advanced troubleshooting and servicing strategies. You need no further PC Repair training after completing this course. This course is an unselfish transfer of technology from CNCTC Inc through its experienced IT Trainers at a reasonable price. It is a two course training merge into one training.

This course will help you prepare for TESDA CHS NCII Assessment Exam

COURSE DELIVERY:

Instructor-led, Hands-On training approach.

COURSE PREREQUISITE:

  • Familiarity with Windows Operating System
  • High Level interest in learning

LIBRARY: Available

INTERNET ACCESS: Available

COURSE OUTLINE

MODULE 1 - ADVANCED PC ASSEMBLY, HARDWARE CONFIGURATION & SERVICING

Chapter 1 - Introduction

• Common PC errors
• Types of Personal computers
• Identifying key parts of a Personal Computer
• Basic Software components
• Overview of PC Operations

Chapter 2 - CPU CASE AND POWER SUPPLY

• Types of PC case
• Functions of a CPU Case
• Front Panel connectors
• Removing CPU Case
• Cleaning the PC case
• PC Cooling System
• PC Cooling system maintenance
• Power Supply

Common Power Supply problems

Chapter 3 - The PROCESSOR  

• Types of CPU dual core, core 2 duo, quad core, i3, i5, i7 etc
• CPU socket/slot types
• Comparing different types of CPU (AMD / INTEL)
• How to identify CPUs physically
• Physical installation of CPU
• Installing CPU fan
• CPU Benchmarking
• CPU Overclocking
• Upgrading CPU
• CPU maintenance
• CPU cleaning procedures
• Troubleshooting & testing CPU using processor diagnostic test

Chapter 4 - The MOTHERBOARD

• Types of motherboards
• Motherboard layout, form factors
• Motherboard Identification
• Motherboard components
• ROM BIOS
• Motherboard BUSSES
• Configuring motherboard jumper settings
• Upgrading motherboards
• Signs of trouble with the motherboard
• Common motherboard problems
• Motherboard Maintenance
• Motherboard Cleaning procedures
• Troubleshooting and testing motherboards                   

Chapter 5 -   The MEMORY

• Types of Memory
• Comparing different types of memory
• Memory identification
• Adding and Removing Memory
• Memory upgrading
• Memory Maintenance
• Memory cleaning procedures
• Determine failed memory devices using memory diagnostics test
• Troubleshooting RAM errors

Chapter 6 - STORAGE DEVICES

• The HARD DRIVES
• Types of hard drives
• Hard drive manufacturers
• Hard Drive Identification
• Identifying drive capacity
• Hard drive controllers
• SATAIDE/SCSI cables
• Hard drive configuration (Master/Slave layout)
• Hard drive installation
• Upgrading to large Hard-disks
• Optimizing hard disk performance
• Hard drive maintenance
• Hard drives problems troubleshooting and repairing

Chapter 7 -   EXPANSION CARDS/PERIPHERAL DEVICES

• Expansion Slots
• Proper insertion of expansion card
• Replacing and removing expansion card
• PCIE / Display /Video or Graphics card
• Graphics adapter installation
• Adding ad Removing video card
• Display card Maintenance
• Display card cleaning
• Symptoms of trouble with display adapter
• Common problems of graphics adapter

Chapter 8 -   PC PORTS

• USB Port
• Symptoms of trouble with USB port
• Repairing common USB errors

Chapter 9 -   PC Assembly/Disassembly

• Safety Concerns
• Heat Factors
• Static Electricity
• Electro Static Discharge (ESD)
• Radio Frequency Interference
• AC Power
• Spikes, Brownouts, Blackouts
• UPS
• Common errors occurring after PC Assembly
• Properly assemble a Personal Computer
• Properly disassemble a Personal Computer

Chapter 10 -   BIOS/CMOS Management

• BIOS
• Function of a BIOS
• Accessing CMOS Setup
• Navigating and Changing CMOS values
• Upgrading the BIOS
• Troubleshooting system faults using POST
• BIOS and POST codes
• Using POST audio and Video error codes
• Standard IBM POST error codes
• Determining what POST can not test

Chapter 11 -   Advance PC HARDWARE Servicing

• PC Troubleshooting strategy
• Designing a troubleshooting methodology
• Establishing where to begin the testing
• Determining common causes of failures
• Finding and isolating the board with the problem

MODULE 2 - ADVANCED PC SOFTWARE CONFIGURATION, TROUBLESHOOTING & DATA RECOVERY

Chapter 1 - Introduction

• Common Windows errors
• Desktop Operating Systems
• Network Operating Systems
• Overview of Windows Operating System
• Windows Boot Process
• Windows configuration files
• Windows core files
• Windows System Directories

Chapter 2 - Windows File Systems

• FAT (File Allocation Table)
• NTFS (New Technology File System)
• Types of File Systems (FAT16, FAT32, VFAT,
• NTFS4, NTFS5 & HPFS)
• File System Care
• Checking the drive for errors
• Supported File Systems of different versions of Microsoft Windows

Chapter 3 - HARD DISK MANAGEMENT & CONFIGURATIONS

• Hard disk configurations
• Hard disk partition
• Preparing a brand new hard drive
• Partitioning a Hard Drive
• Formatting a Hard Drive
• Deleting Hard Disk partitions
• Hard Disk Diagnostic test
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Repairing Hard Disk with Bad Sectors

Chapter 4 - Operating System Installations and upgrades

• Hardware requirements
• Hardware compatibility
• Common errors during installation
• Installing Windows 7
• Installing Windows 8
• Installing Windows 10
• Upgrading your Operating System
• Dual Boot Installation

Chapter 5 - Hardware Device Driver Installation

• What is a Device driver?
• Function of a device driver
• Determining hardware model & manufacturer
• Where to find Hardware drivers
• Searching for drivers in the internet
• Installing device drivers (Video card, LAN card, Modem, printers etc..)
• Post-install operations

Chapter 6 - Software Installation

• Software compatibility
• Hardware requirements
• Dealing with failed installation
• Installation methods (Control Panel, Installer)
• Installing Software (MS-Office, Anti-Virus, Network games programs etc..)
• Software updates and Service packs
• Uninstalling Software
• Dealing with failed uninstallation
• Manual Removal of installed Software

Chapter 7 -   Virus Management: Detecting and Removing

• What is a virus?
• Types of virus
• Spyware, Adware, malware viruses
• Preventing Virus infections
• Protecting Key System files
• Checking for Macro viruses missed by anti-virus programs
• Protecting against script based virus.
• Symptoms of an infected computer                           
• Deciding what anti-virus program to install
• Installing Anti-Virus programs
• Installing Anti-Spyware, Malware and Adware program.
• Diagnosing, Treating and Removing Virus infections

Chapter 8 - DATA RECOVERY Concept  

• How disk drives work
• Understanding Tracks, Sectors, Cylinders and Clusters
• Master Boot Record
• Partition table
• Troubleshooting strategy concepts
• Running Scandisk to check for disk errors
• Correcting errors reported by scandisk
• Causes and symptoms of a corrupted FAT
• Repairing lost and cross-linked files
• Surviving Disk Disasters
• Understanding Disk error messages
• Creating emergency rescue disk
• Using Disk repair tools
• Recovering Files and Directories
• Recovering erased Files
• Transferring recovered files to backup disk
• Editing Disk sectors
• Reviving non-bootable disk
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Dealing with accidental Reformatting
• Unformatting a drive
• Removing Disk Fragmentation
• Using Backup utility program
• Fixing common disk problems
• Solving ?Invalid drive specification

Chapter 9 - Configuring and Troubleshooting WINDOWS

• General Troubleshooting Methodology
• What to do when Windows failed to start
• Windows Plug n Play Architecture
• Windows boot files
• Windows Start-up process
• Troubleshooting Windows Start-up problems
• Dual booting Windows 7 with Windows 8/10
• Creating a bootable USB installer
• Solving common Windows errors
• Windows 7/10 Administrative Tools
• Computer Management Console (Adding, Editing and deleting partitions)
• System Tools, Services and applications

Chapter 10 - DISK PARTITIONING/CLONING

• Disk Partitioning Concept
• Disk Cloning Concept
• Advantages of Disk Cloning
• Issues to consider before cloning a drive
• Preparing for Disk Cloning
• Disk Cloning Software (XXclone)
• Disk Cloning using HIRENS
• Dealing with accidental or mistakenly cloned drive (Uncloning a drive)
• Common disk cloning errors
• Solving Disk Cloning failures

Chapter 11 – HIRENS UTILITY

• Mini OS (xp / 7 Portable)
• Offline  Password Changer)
• Testing tools

Chapter 12 – VIRTUAL MACHINES

• Virtual Machine Concept
• Creating a virtual machine
• Troubleshooting a virtual machine
• Rules and guidelines in creating a virtual machine

COURSE FEE :

with FREE Flowing Coffee

 Cash Installment  Downpayment  Due Date  Manual 
 Php 6,000  Php 6,500  Php 3,500  Midway of Training  Free

COURSE SCHEDULES : 
       


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Inquiries

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@ Jay

Opo, ung sa OJT after the training na po nasa 300 to 500 hours ang duration ng OJT.
So 2 module for 5 days 6000
Pati nrin ung ojt
@ Jay

Yes, kasama na po ung 2 module sa 6000 pesos na training fee, 30 hours duration ng course good for 5 meetings.
How many days of schooling sir
6000 for the 2 module ba to sir
@ ernanaie palma

Pwede po kayong mag-enroll Sir at wala naman pong age limit na require. Thank you.
gusto ko po sana mag enroll sa short term course nyu kaya 38 yrs old na po ako eh.,
may age limit po kayu sa student, kasi 38 na ako eh pero gusto ko sana mag aral pa kahit basic lang ng computer eh,...
@ MEC

Unfortunately, what we offer is short term course only good for 1 week training.
hi i do have a question do have a 6 months courses that will compose of all related IT courses if you do have please let me know i want the 6 months training or 3 months with great schedule thank you. I already graduated by Bachelors degree i just want to have a refresher and online courses seems will not work for me
@ Omar Farouk

Okay po, please keep in touch para sa update ng schedules. Thank you.
O yata kahit 3-9pm nalng ng saturday. kasi may klase ako ng saturday morning. thanks
@ Omar Farouk

Try po namin mag open ng 9am to 3pm skedyul. Keep posted for the updates.
May Sun 9-3pm kayo? or pwede 10-4pm? Thanks
@ kyle

Can I ask what is your student number please?
hi! I have an existing student no. but unable to reserve this course and prompting this error " A student with same email already exists. Did you forget your Student Number? Click this link to retrieve your Student Number" can you check why?
@ Jerold

Kunin nyo po itong entry level ang PC Troubleshooting.
ok po tnx. Another question, meron po ba kayo short courses in IT for beginners?
@ Jerold

Eto po course prerequisite: Familiarity with Windows Operating System and High Level interest in learning.
Hi, if taking this course, kelangan ba na may background knowledge ka sa course?
@ Michelle

Yes, magoopen kami ng October schedule. Ipopost namin soon dito sa aming website. Keep posted.
Hello po. Meron po bang schedule ng Saturday 9-3pm sa Espana na start date din ay Oct 1?
@ Han

Yes, we do have online training. The fee is 6000 pesos in cash, 30 hours duration, good for 5 meetings.
Hi, do you have this course online and how much it gnat cost?
1. How can I have the OJT if I am working?
2. How about the OJT schedule to complete the 500 hrs?
3. Is it a company OJT?
4. Is the OJT also provide the certification aside from the course certificate?
@ mary joy allago

Minimum of 3 and maximum of 10 participants para makapagstart ang training.
ano po ba minimum at maximum para magstart ang klase ?
@ mary joy allago

Itetext or tatawagan po namin kayo. Pwede po kayong gumawa ng inyong reservation online through this link http://www.cnctc.edu.ph/reservation_form.php
paano mo malalaman kung tuloy ang klase ?
@ Madz

Yes, pwede po kaming magopen ng every Sunday, 9am to 3pm schedule sa Espana, Manila.
Hi Ma'am/Sir,
Good day! Pwede po ba magrequest ng Sunday(9am-3pm) schedule sa Espana?
4 po ang participants.
@ Kenneth

No requirements needed upon enrollment. Pwede po kayong magenroll even on the day ng training. Pareserve nalang po muna kayo online sa link na to http://www.cnctc.edu.ph/reservation_form.php para mainform ka namin kung tuloy o hindi ang class.
Hi po! Ask ko lang po kapag mag eenroll ka, anu-ano po yung mga requirements? Kapag po ba pumunta sa office, matatapos na yung enrollment process that day? Ill be coming from Pampanga pa po kasi. Thank you po. :)
@ Michelle

Monday to Saturday po ang schedule ng OJT.
Hello po. may OJT po ba ng Sat and Sunday?
@ Genz

Yes pwede po kayong magOJT ng 1 to 2 days a week.
@ faiz pangcoga

Located lang po ang aming training center sa Espana, Manila at Buendia, Makati.
I'm interested sa OJT. I have a job dn kc, pero weekdays ang dayoff ko. Pede ba ako mkapag OJT kht 1-2 days a week lng?
mayron ba dito yan tesda ganyan na course? pls reply asap
@ Nixz Caluza

Wala pong requirements upon enrollment. Makakareceive po kayo ng certificate of completion after the training.
Meron po ba certificate of completion pag na tapos po ang training plus ano po mga requirements pag eenroll ko tong short course nio?
@ arnulfo acedera

Hindi po kami nagbebenta ng libro.
may bilihan ba ng libro dyan ???
@ Anon

Kailangan nyo din pong kunin ang PC Networking course para makapag take ng assessment exam. Thank you.
@ Anon

Wala pong requirements na kailangan dalhin sa pag-eenroll. Ayos lang po kung wala pa po kayong background sa PC Repair. 300-500 po ang OJT. Mapag-aaralan po lahat ng modules at madidiscuss po ng buo ang topic.

Thank you.
May assessment exam ba after ng course duration?
Ano po mga requirements para makapag enroll? Okay lang ba if walang background sa pc repair? Ilan hrs bagk matapos po yung ojt? Tska yung 2 module ba nadidiscuss ng buo?
@ Michelle

Hi :D, yes meron pong open ng Saturday 9AM to 3PM sa Espana Manila ng July 30, 2016.
Hello Po :) may Saturday 9AM-3PM August schedule po ba na sked for Espana, Manila venue?
@ Anon

Wala na pong babayaran. Kami ang magpoprovide kung saan kayo mag OOJT. Sampaloc area ang OJT.
Hi! Papaano yung OJT nito? May additional payment ba kung mag oOJT? And saan mag oOJT kung sakali? Kami ba ang maghahanap ng pagoOJThan or kayo ang magproprovide?
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