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Hands On IT TRAINING

PC Hardware and Software Troubleshooting and Repair w/ OJT


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COURSE DURATION : 30hrs of HANDS-ON Training & 30-500hrs of OJT (optional)

COURSE DECRIPTION:

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This Hands-On training teaches you everything you need to know to become an expert Technical Support Staff. It covers Basic to Advanced troubleshooting and servicing strategies. You need no further PC Repair training after completing this course. This course is an unselfish transfer of technology from CNCTC Inc through its experienced IT Trainers at a reasonable price. It is a two course training merge into one training.

This course will help you prepare for TESDA CHS NCII Assessment Exam

COURSE DELIVERY:

Instructor-led, Hands-On training approach.

COURSE PREREQUISITE:

  • Familiarity with Windows Operating System
  • High Level interest in learning

LIBRARY: Available

INTERNET ACCESS: Available

COURSE OUTLINE

MODULE 1 - ADVANCED PC ASSEMBLY, HARDWARE CONFIGURATION & SERVICING

Chapter 1 - Introduction

• Common PC errors
• Types of Personal computers
• Identifying key parts of a Personal Computer
• Basic Software components
• Overview of PC Operations

Chapter 2 - CPU CASE AND POWER SUPPLY

• Types of PC case
• Functions of a CPU Case
• Front Panel connectors
• Removing CPU Case
• Cleaning the PC case
• PC Cooling System
• PC Cooling system maintenance
• Power Supply

Common Power Supply problems

Chapter 3 - The PROCESSOR  

• Types of CPU dual core, core 2 duo, quad core, i3, i5, i7 etc
• CPU socket/slot types
• Comparing different types of CPU (AMD / INTEL)
• How to identify CPUs physically
• Physical installation of CPU
• Installing CPU fan
• CPU Benchmarking
• CPU Overclocking
• Upgrading CPU
• CPU maintenance
• CPU cleaning procedures
• Troubleshooting & testing CPU using processor diagnostic test

Chapter 4 - The MOTHERBOARD

• Types of motherboards
• Motherboard layout, form factors
• Motherboard Identification
• Motherboard components
• ROM BIOS
• Motherboard BUSSES
• Configuring motherboard jumper settings
• Upgrading motherboards
• Signs of trouble with the motherboard
• Common motherboard problems
• Motherboard Maintenance
• Motherboard Cleaning procedures
• Troubleshooting and testing motherboards                   

Chapter 5 -   The MEMORY

• Types of Memory
• Comparing different types of memory
• Memory identification
• Adding and Removing Memory
• Memory upgrading
• Memory Maintenance
• Memory cleaning procedures
• Determine failed memory devices using memory diagnostics test
• Troubleshooting RAM errors

Chapter 6 - STORAGE DEVICES

• The HARD DRIVES
• Types of hard drives
• Hard drive manufacturers
• Hard Drive Identification
• Identifying drive capacity
• Hard drive controllers
• SATAIDE/SCSI cables
• Hard drive configuration (Master/Slave layout)
• Hard drive installation
• Upgrading to large Hard-disks
• Optimizing hard disk performance
• Hard drive maintenance
• Hard drives problems troubleshooting and repairing

Chapter 7 -   EXPANSION CARDS/PERIPHERAL DEVICES

• Expansion Slots
• Proper insertion of expansion card
• Replacing and removing expansion card
• PCIE / Display /Video or Graphics card
• Graphics adapter installation
• Adding ad Removing video card
• Display card Maintenance
• Display card cleaning
• Symptoms of trouble with display adapter
• Common problems of graphics adapter

Chapter 8 -   PC PORTS

• USB Port
• Symptoms of trouble with USB port
• Repairing common USB errors

Chapter 9 -   PC Assembly/Disassembly

• Safety Concerns
• Heat Factors
• Static Electricity
• Electro Static Discharge (ESD)
• Radio Frequency Interference
• AC Power
• Spikes, Brownouts, Blackouts
• UPS
• Common errors occurring after PC Assembly
• Properly assemble a Personal Computer
• Properly disassemble a Personal Computer

Chapter 10 -   BIOS/CMOS Management

• BIOS
• Function of a BIOS
• Accessing CMOS Setup
• Navigating and Changing CMOS values
• Upgrading the BIOS
• Troubleshooting system faults using POST
• BIOS and POST codes
• Using POST audio and Video error codes
• Standard IBM POST error codes
• Determining what POST can not test

Chapter 11 -   Advance PC HARDWARE Servicing

• PC Troubleshooting strategy
• Designing a troubleshooting methodology
• Establishing where to begin the testing
• Determining common causes of failures
• Finding and isolating the board with the problem

MODULE 2 - ADVANCED PC SOFTWARE CONFIGURATION, TROUBLESHOOTING & DATA RECOVERY

Chapter 1 - Introduction

• Common Windows errors
• Desktop Operating Systems
• Network Operating Systems
• Overview of Windows Operating System
• Windows Boot Process
• Windows configuration files
• Windows core files
• Windows System Directories

Chapter 2 - Windows File Systems

• FAT (File Allocation Table)
• NTFS (New Technology File System)
• Types of File Systems (FAT16, FAT32, VFAT,
• NTFS4, NTFS5 & HPFS)
• File System Care
• Checking the drive for errors
• Supported File Systems of different versions of Microsoft Windows

Chapter 3 - HARD DISK MANAGEMENT & CONFIGURATIONS

• Hard disk configurations
• Hard disk partition
• Preparing a brand new hard drive
• Partitioning a Hard Drive
• Formatting a Hard Drive
• Deleting Hard Disk partitions
• Hard Disk Diagnostic test
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Repairing Hard Disk with Bad Sectors

Chapter 4 - Operating System Installations and upgrades

• Hardware requirements
• Hardware compatibility
• Common errors during installation
• Installing Windows 7
• Installing Windows 8
• Installing Windows 10
• Upgrading your Operating System
• Dual Boot Installation

Chapter 5 - Hardware Device Driver Installation

• What is a Device driver?
• Function of a device driver
• Determining hardware model & manufacturer
• Where to find Hardware drivers
• Searching for drivers in the internet
• Installing device drivers (Video card, LAN card, Modem, printers etc..)
• Post-install operations

Chapter 6 - Software Installation

• Software compatibility
• Hardware requirements
• Dealing with failed installation
• Installation methods (Control Panel, Installer)
• Installing Software (MS-Office, Anti-Virus, Network games programs etc..)
• Software updates and Service packs
• Uninstalling Software
• Dealing with failed uninstallation
• Manual Removal of installed Software

Chapter 7 -   Virus Management: Detecting and Removing

• What is a virus?
• Types of virus
• Spyware, Adware, malware viruses
• Preventing Virus infections
• Protecting Key System files
• Checking for Macro viruses missed by anti-virus programs
• Protecting against script based virus.
• Symptoms of an infected computer                           
• Deciding what anti-virus program to install
• Installing Anti-Virus programs
• Installing Anti-Spyware, Malware and Adware program.
• Diagnosing, Treating and Removing Virus infections

Chapter 8 - DATA RECOVERY Concept  

• How disk drives work
• Understanding Tracks, Sectors, Cylinders and Clusters
• Master Boot Record
• Partition table
• Troubleshooting strategy concepts
• Running Scandisk to check for disk errors
• Correcting errors reported by scandisk
• Causes and symptoms of a corrupted FAT
• Repairing lost and cross-linked files
• Surviving Disk Disasters
• Understanding Disk error messages
• Creating emergency rescue disk
• Using Disk repair tools
• Recovering Files and Directories
• Recovering erased Files
• Transferring recovered files to backup disk
• Editing Disk sectors
• Reviving non-bootable disk
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Dealing with accidental Reformatting
• Unformatting a drive
• Removing Disk Fragmentation
• Using Backup utility program
• Fixing common disk problems
• Solving ?Invalid drive specification

Chapter 9 - Configuring and Troubleshooting WINDOWS

• General Troubleshooting Methodology
• What to do when Windows failed to start
• Windows Plug n Play Architecture
• Windows boot files
• Windows Start-up process
• Troubleshooting Windows Start-up problems
• Dual booting Windows 7 with Windows 8/10
• Creating a bootable USB installer
• Solving common Windows errors
• Windows 7/10 Administrative Tools
• Computer Management Console (Adding, Editing and deleting partitions)
• System Tools, Services and applications

Chapter 10 - DISK PARTITIONING/CLONING

• Disk Partitioning Concept
• Disk Cloning Concept
• Advantages of Disk Cloning
• Issues to consider before cloning a drive
• Preparing for Disk Cloning
• Disk Cloning Software (XXclone)
• Disk Cloning using HIRENS
• Dealing with accidental or mistakenly cloned drive (Uncloning a drive)
• Common disk cloning errors
• Solving Disk Cloning failures

Chapter 11 – HIRENS UTILITY

• Mini OS (xp / 7 Portable)
• Offline  Password Changer)
• Testing tools

Chapter 12 – VIRTUAL MACHINES

• Virtual Machine Concept
• Creating a virtual machine
• Troubleshooting a virtual machine
• Rules and guidelines in creating a virtual machine

COURSE FEE :

with FREE Flowing Coffee

 Cash Installment  Downpayment  Due Date  Manual 
 Php 6,000  Php 6,500  Php 3,500  Midway of Training  Free

COURSE SCHEDULES : 
       


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Inquiries

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@ Franz

Unfortunately wala po kaming branch sa Cavite area. Located lamang po kami sa Espana Manila at Buendia Makati. Thank you.
Hi.

Meron po bang testa na nagtuturo ng pc assembly dito sa cavite? Sa bandang molino IV bacoor po area ko.

Thanks po.
@ Manny Carpio

Post po namin soon ung mga susunod na schedule. Keep posted.
Ask ko lang po kung kelan ang susunod na schedule ?
@ Cynch

Malapit po sa LRT Gil Puyat/Buendia station walking distance na lamang po. Please give us a call at 889-6042/43. Thank you.
Malayo k sa buendia. Along lrt b?
@ Cynch

Reschedule po ang class sa Espana Manila. May I ask kung gusto nyo png lumipat sa Buendia Makati?
May i ssk if the schedule on sept 28 (espana) will push through?
hello po tinatry ko imanage schedule ko kaso ayaw po maclick e. gusto ko po sana kung pwede sa october 3 2015. thank you po
@ ASLEAH

Yes, pwede imanage nyo lang po ung reservation ninyo dun sa date na gusto ninyo.
ma'am pwede po ba ako magparesched nakaenroll po ako ng para sa sept 26 2015 sa pc hardware and software troubleshooting and repair with ojt? nagsend po ko message sa inyo kaso wala pong reply. thanks
@ Nikko

Yes, kasama na po. Nasa 300 to 500 hours ang OJT.
Ask ko lang po kung ung ojt ksma n un s 6000 n byd? At gnu po ktgl ung ojt?

Salamat
@ Jenner

Yes, we are only located at Espana, Manila and Buendia, Makati.
Just wondering if this is only available in Makati and Manila only? I'm from Cebu, is it possible for me to take this course or not?

Thanks.
@ ASLEAH

Yes pwede po kayong magbayad/magenroll on the day ng training.
okay thanks pwede ba na on the day itself magenrol? dyan narin mismo? sept 13
@ ASLEAH

Meron po kaming open ng Sunday 3pm to 9pm sa Buendia Makati. Sakay po kayo ng bus/jeep going to LRT Buendia then drop by at Marconi St. Thanks.
@ Ej oliveros

After the training inischedule po ang OJT. Thanks.
sir wala pong sunday sa buendia? thanks,
at pag guadalupe po manggagaling pano po ang way papunta ng school nyo? thanks
Good pm po. Papano po ang ojt sino po hahanap?
Makapag ojt po ba agad pagkatapos ng meetings? Salamat po
@ russel

Unfortunately, we are located only at Espana, Manila and Buendia, Makati. We have weekday and Weekend schedules.
do you have other branches aside from makati and espana?
also, are the hrs are flexible? im currently working. just want to gain more knowledge.
@ ASLEAH

Yes, mag oopen po kami for September 06 schedule. Thanks.
meron po ba ang start ng training is sept 6?
@ claud

Eto po complete address Rm 208 UPY Bldg., Gil Puyat Ave. (formerly Buendia Ave) corner Marconi St. Palanan Makati City
san po yung exact na address nyo sa buendia.
@ ASLEAH

Yes magkakaroon pa ng bagong schedule. Ipopost po namin sa aming website. Keep posted.
@ jr

30 hours duration ng training good for 5 meetings.
@ alvin

Atleast marunong po kayong gumamit o magoperate ng computer.
meron po ba other sched ng saturday sa buendia makati? thanks
last question gano katagal matapos?
meron po bng prerequisite na training o course bgo mg enrol s PC assembly?
@ Jr

Located lang po kami sa Espana, Manila and Buendia, Makati. Meron po kaming Monday to Friday, every Saturday and Sunday schedule. Fee is 6000 pesos in cash.
ask ko lang po may ibang branch pa po ba kayo? ano po mga sched nyo? at magkano? thanks.
@ jc ramos

Meron pong every Saturday schedule ng 9am to 3pm on Aug 29 to Sep 26, 2015 sa Buendia, Makati. Wala po kaming branch sa Las Pias located lang po kami sa Espana, Manila and Buendia, Makati.
@ andrian

Minimum of 3 participants bago magstart ang class.
Sir wala po bang pag saturday sched sa buendia, makati? masyado na kasi ako malayo sa espaa eh. sa las pinas ba may ganito? salamat.
Khit po ba mag isa lang aq tuloy prin po b bukas kc isa lng po nkareserve.
@ andrian

Yes, tuloy na po ang training bukas August 17, 2015 for PC Troubleshooting sa Espana, Manila.
tuloy po ba ung pc troubleshooting sa monday kc po nkapagpareserve na aq
@ Chuck

Yes kami ang magprovide ng company na pwede ninyong pag OJThan at optional ang OJT.
Optional lang yung OJT, pero kung sakaling mag-OJT si student, magpoprovide ba kayo ng companies na pwedeng pag-OJT'han? Or bahala si student maghanap? Salamat!
@ grace

Wala po kaming branch sa Bulacan. Located lang po kami sa Espana, Manila and Buendia, Makati.
meron po nyan dito sa bulacan?
@ dozer

Yes, magbibigay kami ng certificate of completion after the training. You can make your reservation online thru this link http://www.cnctc.edu.ph/reservation_form.php
makakakuha po ba ng certificate mula sa inyo if i finish this course?

im interested in taking this course asap
Hi, I just want to inquire about the ff courses:

- KB0101: PC Assembly, Hardware & Software Troubleshooting & Data Recovery (30 Hrs)
- TESDA Computer Hardware Servicing NCII with Exam (Fast Track) (40 Hrs)

1. How many students do you need to pool before you start the class?
2. After completion of KB0101, will there be a certification from CNCTC? Is it a prerequisite to take the TESDA CHS NCII Exam afterwards?
3. For TESDA Computer Hardware Servicing NCII with Exam (Fast Track), if I end up being the only one enrolled for the M to F 9-5pm, 07-27-2015 to 07-31-2015 schedule, will the class push through or will it be pushed back to wait for other students?
@ Shanley

Ang fee for CISCO 1 & 2 is 10,500 pesos in cash.
magkano po ang fee sa cisco 1&2?
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