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Hands On IT TRAINING

PC Hardware and Software Troubleshooting and Repair w/ OJT


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COURSE DURATION : 30hrs of HANDS-ON Training & 30-500hrs of OJT (optional)

COURSE DECRIPTION:

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This Hands-On training teaches you everything you need to know to become an expert Technical Support Staff. It covers Basic to Advanced troubleshooting and servicing strategies. You need no further PC Repair training after completing this course. This course is an unselfish transfer of technology from CNCTC Inc through its experienced IT Trainers at a reasonable price. It is a two course training merge into one training.

This course will help you prepare for TESDA CHS NCII Assessment Exam

COURSE DELIVERY:

Instructor-led, Hands-On training approach.

COURSE PREREQUISITE:

  • Familiarity with Windows Operating System
  • High Level interest in learning

LIBRARY: Available

INTERNET ACCESS: Available

COURSE OUTLINE

MODULE 1 - ADVANCED PC ASSEMBLY, HARDWARE CONFIGURATION & SERVICING

Chapter 1 - Introduction

• Common PC errors
• Types of Personal computers
• Identifying key parts of a Personal Computer
• Basic Software components
• Overview of PC Operations

Chapter 2 - CPU CASE AND POWER SUPPLY

• Types of PC case
• Functions of a CPU Case
• Front Panel connectors
• Removing CPU Case
• Cleaning the PC case
• PC Cooling System
• PC Cooling system maintenance
• Power Supply

Common Power Supply problems

Chapter 3 - The PROCESSOR  

• Types of CPU dual core, core 2 duo, quad core, i3, i5, i7 etc
• CPU socket/slot types
• Comparing different types of CPU (AMD / INTEL)
• How to identify CPUs physically
• Physical installation of CPU
• Installing CPU fan
• CPU Benchmarking
• CPU Overclocking
• Upgrading CPU
• CPU maintenance
• CPU cleaning procedures
• Troubleshooting & testing CPU using processor diagnostic test

Chapter 4 - The MOTHERBOARD

• Types of motherboards
• Motherboard layout, form factors
• Motherboard Identification
• Motherboard components
• ROM BIOS
• Motherboard BUSSES
• Configuring motherboard jumper settings
• Upgrading motherboards
• Signs of trouble with the motherboard
• Common motherboard problems
• Motherboard Maintenance
• Motherboard Cleaning procedures
• Troubleshooting and testing motherboards                   

Chapter 5 -   The MEMORY

• Types of Memory
• Comparing different types of memory
• Memory identification
• Adding and Removing Memory
• Memory upgrading
• Memory Maintenance
• Memory cleaning procedures
• Determine failed memory devices using memory diagnostics test
• Troubleshooting RAM errors

Chapter 6 - STORAGE DEVICES

• The HARD DRIVES
• Types of hard drives
• Hard drive manufacturers
• Hard Drive Identification
• Identifying drive capacity
• Hard drive controllers
• SATAIDE/SCSI cables
• Hard drive configuration (Master/Slave layout)
• Hard drive installation
• Upgrading to large Hard-disks
• Optimizing hard disk performance
• Hard drive maintenance
• Hard drives problems troubleshooting and repairing

Chapter 7 -   EXPANSION CARDS/PERIPHERAL DEVICES

• Expansion Slots
• Proper insertion of expansion card
• Replacing and removing expansion card
• PCIE / Display /Video or Graphics card
• Graphics adapter installation
• Adding ad Removing video card
• Display card Maintenance
• Display card cleaning
• Symptoms of trouble with display adapter
• Common problems of graphics adapter

Chapter 8 -   PC PORTS

• USB Port
• Symptoms of trouble with USB port
• Repairing common USB errors

Chapter 9 -   PC Assembly/Disassembly

• Safety Concerns
• Heat Factors
• Static Electricity
• Electro Static Discharge (ESD)
• Radio Frequency Interference
• AC Power
• Spikes, Brownouts, Blackouts
• UPS
• Common errors occurring after PC Assembly
• Properly assemble a Personal Computer
• Properly disassemble a Personal Computer

Chapter 10 -   BIOS/CMOS Management

• BIOS
• Function of a BIOS
• Accessing CMOS Setup
• Navigating and Changing CMOS values
• Upgrading the BIOS
• Troubleshooting system faults using POST
• BIOS and POST codes
• Using POST audio and Video error codes
• Standard IBM POST error codes
• Determining what POST can not test

Chapter 11 -   Advance PC HARDWARE Servicing

• PC Troubleshooting strategy
• Designing a troubleshooting methodology
• Establishing where to begin the testing
• Determining common causes of failures
• Finding and isolating the board with the problem

MODULE 2 - ADVANCED PC SOFTWARE CONFIGURATION, TROUBLESHOOTING & DATA RECOVERY

Chapter 1 - Introduction

• Common Windows errors
• Desktop Operating Systems
• Network Operating Systems
• Overview of Windows Operating System
• Windows Boot Process
• Windows configuration files
• Windows core files
• Windows System Directories

Chapter 2 - Windows File Systems

• FAT (File Allocation Table)
• NTFS (New Technology File System)
• Types of File Systems (FAT16, FAT32, VFAT,
• NTFS4, NTFS5 & HPFS)
• File System Care
• Checking the drive for errors
• Supported File Systems of different versions of Microsoft Windows

Chapter 3 - HARD DISK MANAGEMENT & CONFIGURATIONS

• Hard disk configurations
• Hard disk partition
• Preparing a brand new hard drive
• Partitioning a Hard Drive
• Formatting a Hard Drive
• Deleting Hard Disk partitions
• Hard Disk Diagnostic test
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Repairing Hard Disk with Bad Sectors

Chapter 4 - Operating System Installations and upgrades

• Hardware requirements
• Hardware compatibility
• Common errors during installation
• Installing Windows 7
• Installing Windows 8
• Installing Windows 10
• Upgrading your Operating System
• Dual Boot Installation

Chapter 5 - Hardware Device Driver Installation

• What is a Device driver?
• Function of a device driver
• Determining hardware model & manufacturer
• Where to find Hardware drivers
• Searching for drivers in the internet
• Installing device drivers (Video card, LAN card, Modem, printers etc..)
• Post-install operations

Chapter 6 - Software Installation

• Software compatibility
• Hardware requirements
• Dealing with failed installation
• Installation methods (Control Panel, Installer)
• Installing Software (MS-Office, Anti-Virus, Network games programs etc..)
• Software updates and Service packs
• Uninstalling Software
• Dealing with failed uninstallation
• Manual Removal of installed Software

Chapter 7 -   Virus Management: Detecting and Removing

• What is a virus?
• Types of virus
• Spyware, Adware, malware viruses
• Preventing Virus infections
• Protecting Key System files
• Checking for Macro viruses missed by anti-virus programs
• Protecting against script based virus.
• Symptoms of an infected computer                           
• Deciding what anti-virus program to install
• Installing Anti-Virus programs
• Installing Anti-Spyware, Malware and Adware program.
• Diagnosing, Treating and Removing Virus infections

Chapter 8 - DATA RECOVERY Concept  

• How disk drives work
• Understanding Tracks, Sectors, Cylinders and Clusters
• Master Boot Record
• Partition table
• Troubleshooting strategy concepts
• Running Scandisk to check for disk errors
• Correcting errors reported by scandisk
• Causes and symptoms of a corrupted FAT
• Repairing lost and cross-linked files
• Surviving Disk Disasters
• Understanding Disk error messages
• Creating emergency rescue disk
• Using Disk repair tools
• Recovering Files and Directories
• Recovering erased Files
• Transferring recovered files to backup disk
• Editing Disk sectors
• Reviving non-bootable disk
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Dealing with accidental Reformatting
• Unformatting a drive
• Removing Disk Fragmentation
• Using Backup utility program
• Fixing common disk problems
• Solving ?Invalid drive specification

Chapter 9 - Configuring and Troubleshooting WINDOWS

• General Troubleshooting Methodology
• What to do when Windows failed to start
• Windows Plug n Play Architecture
• Windows boot files
• Windows Start-up process
• Troubleshooting Windows Start-up problems
• Dual booting Windows 7 with Windows 8/10
• Creating a bootable USB installer
• Solving common Windows errors
• Windows 7/10 Administrative Tools
• Computer Management Console (Adding, Editing and deleting partitions)
• System Tools, Services and applications

Chapter 10 - DISK PARTITIONING/CLONING

• Disk Partitioning Concept
• Disk Cloning Concept
• Advantages of Disk Cloning
• Issues to consider before cloning a drive
• Preparing for Disk Cloning
• Disk Cloning Software (XXclone)
• Disk Cloning using HIRENS
• Dealing with accidental or mistakenly cloned drive (Uncloning a drive)
• Common disk cloning errors
• Solving Disk Cloning failures

Chapter 11 – HIRENS UTILITY

• Mini OS (xp / 7 Portable)
• Offline  Password Changer)
• Testing tools

Chapter 12 – VIRTUAL MACHINES

• Virtual Machine Concept
• Creating a virtual machine
• Troubleshooting a virtual machine
• Rules and guidelines in creating a virtual machine

COURSE FEE :

with FREE Flowing Coffee

 Cash Installment  Downpayment  Due Date  Manual 
 Php 6,000  Php 6,500  Php 3,500  Midway of Training  Free

COURSE SCHEDULES : 
       


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Inquiries

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Hello Ma'am/Sir. Ung ojt po ba required ba un or kahit wala na?
@ gerone splana

May kontak po kami along Espana, Manila po.
@ ROWENA JOVITA P. RAMIREZ

Sorry wala po kaming branch sa Albay. Located lang po kami sa Espana, Manila and Buendia, Makati.
good morning..saan po ang reffered company and location for ojt incase na makapag tapos ng training for pc hardware and software troubleshooting and repair?
pwede din po ba ako mag enroll sa TESDA Albay? Teacher po ako sa HS ano po ang available time? Meron na po bang training sa CSS?
Mam, sa June 1 nalang po pala sa Buendia po, may isa na pong enrolled dun, ask ko lang po if mag eenroll po ko for that day tapos dalawa lang po kame pano po un? Thank yoU
@ Raul

Wala po kaming branch sa Palawan. Espana Manila at Buendia Makati po kami located. Thank you.
may branch po ba kayo sa palawan??????
@ dinah pornobi

This training cost php6,000.
good morning. how much is the fee for this training. thank you
@ mark joseph villanueva

Unfortunately wala po kaming branch sa Bacolod. Located lang po kami sa Espana, Manila and Buendia, Makati.
ask ko lg po sa bacolod po ba mayroon at anu po schedule.ilang month po at magkanu ang enrolment fee.
@ charito

Magtanong po kayo sa mga schools na malapit sa inyong lugar na nag aassess for NCII exam.
Sir good am where can i get the assessment exam NCII for computer hardware software troubleshooting and repair and how much will i pay for it thank you
@ Emmanuel P. Balili

Isang course lang po ang pwede sa OWWA.
good day!!! ask kO lng pO.., kung ilang training prOgram nyO ang kayang e cOvered nang Owwa.., slamat pO:-)
are you offering CSS NC2..

and how much is the training with exam?
very informative ang training at super marami ka matututunan na magagamit mo sa field..

maraming salamat po .. specially dun sa aming trainor.
@ khalid

Yes kahit nakareserve na kayo pwede pa rin po kayong mag grab ng coupon code.
good pm po kung mag reserve po ba ako sa course pwde pa ba ma apply ang coupon code ?
@ franz mallanao

Punta po kayo sa malapit na assessment center sa inyong lugar. Hindi po kami nagaassess for NC2 exam.
hi pwede ba magexam kahit hindi nagtake ng training. knowledgeable naman sa PC hardware troubleshooting. Just want the certificate.
@ Felix

This course is available online, please see this link how does online training it works http://www.cnctc.com.ph/blogs/pages/commented/item/hands-on-live-online-it-training

Thank you.
hello... I just want to ask if this course is available online?
@ marvin Sumalag

Sorry wala po kaming branch sa Baguio at La Union. Located lang po kami sa Espana, Manila and Buendia, Makati.
Tanong ko po: i need to have an NC II on CHS this summer, but i need to take this courses before taking the assesment test. meron po bang offer dito sa baguio or Lau Union?
@ Erwin

Yes pwede po.
Pwede po ba mag-enroll ang 13 yrs. old?
@ jens

Meron po kaming Sat 9-3pm/April 11. Thanks.
hi merong paba kaung new sched this april?
gusto ko sanang mag enrol ng sat sched kaso start na pala sya . after holyweek p ako magiging available. thanks
@ Jerwin

Wala po kaming branch sa Pampanga. Located lang po kami sa Espana, Manila and Buendia, Makati.
meron po ba kayong branch dito sa pampanga?
@ Renario A. Ramos

Sorry wala po kaming branch sa Cebu City. Located lang po kami sa Espana, Manila and Buendia, Makati.
wala ba kayong branch po dito sa Cebu
@ Marcio Silva

The course duration is 30 hrs good for 5 meetings. You can pay the course fee P8,000 cash at CNCTC office, through PayPal using your credit card or bank deposit. Thanks.
Could you please tell me how to i pay this course, want to help a friend, i will pay for it!
which the duration of the course, how much you pay per month?
@ marvin

Yes, ituturo po ng actual ang lahat ng software and hardware na topics. Thanks.
Sir.. ask ko lng po... db more on software and hardware ito so.. ituturo dn smin yung proper installation ng os?! And other software related software troubleshooting..
@ leny

Yes pwede po ninyo gamitin, ang gawin po ninyo pumunta kayo sa OWWA ask po kayo dun kng paano ninyo maavail ung scholarship.
actually nkpag p reserve n po me this coming 21, and nrealized ko po bk pwde mgamit ung scholarship ng spouse n owwa member.
owwa member po mr ko, pwde po mgmit dito ung scholarship
@ jeff

Yes, more on actual/hands po ang training.Ang TESDA CHS ay combination po ng PC Hardware Software Troubleshooting and Repair at PC LAN/WAN training.
tuturuan ba kami in hands on sa pc assembly and diassembly? thanks
hello po, ano ang kaibahan ng course na ito sa computer hardware servicing?
Saan po ang ojt nyo?
@ jan

magsisimulate po ng errors ang trainor ninyo for practice troubleshooting.
ask ko lang po kung ang mga computer na aayusin ay may error
@ Virgilio D. Nieva Jr.

Minimum of 3 participants bago magstart ang class. Pareserve po kayo online para mainform namin kayo.
Ask ko lng po mga ilan po student in a class? Mgpapareserve sna ako kso 1 o 2 p lng nman ang nkareserve. Ok lng bang mg walk in jan sa inyo? For more inquiries...
@ Ronnie Doromal

Yes open po. May open schedule na po kami for April ung sa May po open namin soon. Keep posted.
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