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Hands On IT TRAINING

PC Hardware and Software Troubleshooting and Repair w/ OJT


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COURSE DURATION : 30hrs of HANDS-ON Training & 30-500hrs of OJT (optional)

COURSE DECRIPTION:

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This Hands-On training teaches you everything you need to know to become an expert Technical Support Staff. It covers Basic to Advanced troubleshooting and servicing strategies. You need no further PC Repair training after completing this course. This course is an unselfish transfer of technology from CNCTC Inc through its experienced IT Trainers at a reasonable price. It is a two course training merge into one training.

This course will help you prepare for TESDA CHS NCII Assessment Exam

COURSE DELIVERY:

Instructor-led, Hands-On training approach.

COURSE PREREQUISITE:

  • Familiarity with Windows Operating System
  • High Level interest in learning

LIBRARY: Available

INTERNET ACCESS: Available

COURSE OUTLINE

MODULE 1 - ADVANCED PC ASSEMBLY, HARDWARE CONFIGURATION & SERVICING

Chapter 1 - Introduction

• Common PC errors
• Types of Personal computers
• Identifying key parts of a Personal Computer
• Basic Software components
• Overview of PC Operations

Chapter 2 - CPU CASE AND POWER SUPPLY

• Types of PC case
• Functions of a CPU Case
• Front Panel connectors
• Removing CPU Case
• Cleaning the PC case
• PC Cooling System
• PC Cooling system maintenance
• Power Supply

Common Power Supply problems

Chapter 3 - The PROCESSOR  

• Types of CPU dual core, core 2 duo, quad core, i3, i5, i7 etc
• CPU socket/slot types
• Comparing different types of CPU (AMD / INTEL)
• How to identify CPUs physically
• Physical installation of CPU
• Installing CPU fan
• CPU Benchmarking
• CPU Overclocking
• Upgrading CPU
• CPU maintenance
• CPU cleaning procedures
• Troubleshooting & testing CPU using processor diagnostic test

Chapter 4 - The MOTHERBOARD

• Types of motherboards
• Motherboard layout, form factors
• Motherboard Identification
• Motherboard components
• ROM BIOS
• Motherboard BUSSES
• Configuring motherboard jumper settings
• Upgrading motherboards
• Signs of trouble with the motherboard
• Common motherboard problems
• Motherboard Maintenance
• Motherboard Cleaning procedures
• Troubleshooting and testing motherboards                   

Chapter 5 -   The MEMORY

• Types of Memory
• Comparing different types of memory
• Memory identification
• Adding and Removing Memory
• Memory upgrading
• Memory Maintenance
• Memory cleaning procedures
• Determine failed memory devices using memory diagnostics test
• Troubleshooting RAM errors

Chapter 6 - STORAGE DEVICES

• The HARD DRIVES
• Types of hard drives
• Hard drive manufacturers
• Hard Drive Identification
• Identifying drive capacity
• Hard drive controllers
• SATAIDE/SCSI cables
• Hard drive configuration (Master/Slave layout)
• Hard drive installation
• Upgrading to large Hard-disks
• Optimizing hard disk performance
• Hard drive maintenance
• Hard drives problems troubleshooting and repairing

Chapter 7 -   EXPANSION CARDS/PERIPHERAL DEVICES

• Expansion Slots
• Proper insertion of expansion card
• Replacing and removing expansion card
• PCIE / Display /Video or Graphics card
• Graphics adapter installation
• Adding ad Removing video card
• Display card Maintenance
• Display card cleaning
• Symptoms of trouble with display adapter
• Common problems of graphics adapter

Chapter 8 -   PC PORTS

• USB Port
• Symptoms of trouble with USB port
• Repairing common USB errors

Chapter 9 -   PC Assembly/Disassembly

• Safety Concerns
• Heat Factors
• Static Electricity
• Electro Static Discharge (ESD)
• Radio Frequency Interference
• AC Power
• Spikes, Brownouts, Blackouts
• UPS
• Common errors occurring after PC Assembly
• Properly assemble a Personal Computer
• Properly disassemble a Personal Computer

Chapter 10 -   BIOS/CMOS Management

• BIOS
• Function of a BIOS
• Accessing CMOS Setup
• Navigating and Changing CMOS values
• Upgrading the BIOS
• Troubleshooting system faults using POST
• BIOS and POST codes
• Using POST audio and Video error codes
• Standard IBM POST error codes
• Determining what POST can not test

Chapter 11 -   Advance PC HARDWARE Servicing

• PC Troubleshooting strategy
• Designing a troubleshooting methodology
• Establishing where to begin the testing
• Determining common causes of failures
• Finding and isolating the board with the problem

MODULE 2 - ADVANCED PC SOFTWARE CONFIGURATION, TROUBLESHOOTING & DATA RECOVERY

Chapter 1 - Introduction

• Common Windows errors
• Desktop Operating Systems
• Network Operating Systems
• Overview of Windows Operating System
• Windows Boot Process
• Windows configuration files
• Windows core files
• Windows System Directories

Chapter 2 - Windows File Systems

• FAT (File Allocation Table)
• NTFS (New Technology File System)
• Types of File Systems (FAT16, FAT32, VFAT,
• NTFS4, NTFS5 & HPFS)
• File System Care
• Checking the drive for errors
• Supported File Systems of different versions of Microsoft Windows

Chapter 3 - HARD DISK MANAGEMENT & CONFIGURATIONS

• Hard disk configurations
• Hard disk partition
• Preparing a brand new hard drive
• Partitioning a Hard Drive
• Formatting a Hard Drive
• Deleting Hard Disk partitions
• Hard Disk Diagnostic test
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Repairing Hard Disk with Bad Sectors

Chapter 4 - Operating System Installations and upgrades

• Hardware requirements
• Hardware compatibility
• Common errors during installation
• Installing Windows 7
• Installing Windows 8
• Installing Windows 10
• Upgrading your Operating System
• Dual Boot Installation

Chapter 5 - Hardware Device Driver Installation

• What is a Device driver?
• Function of a device driver
• Determining hardware model & manufacturer
• Where to find Hardware drivers
• Searching for drivers in the internet
• Installing device drivers (Video card, LAN card, Modem, printers etc..)
• Post-install operations

Chapter 6 - Software Installation

• Software compatibility
• Hardware requirements
• Dealing with failed installation
• Installation methods (Control Panel, Installer)
• Installing Software (MS-Office, Anti-Virus, Network games programs etc..)
• Software updates and Service packs
• Uninstalling Software
• Dealing with failed uninstallation
• Manual Removal of installed Software

Chapter 7 -   Virus Management: Detecting and Removing

• What is a virus?
• Types of virus
• Spyware, Adware, malware viruses
• Preventing Virus infections
• Protecting Key System files
• Checking for Macro viruses missed by anti-virus programs
• Protecting against script based virus.
• Symptoms of an infected computer                           
• Deciding what anti-virus program to install
• Installing Anti-Virus programs
• Installing Anti-Spyware, Malware and Adware program.
• Diagnosing, Treating and Removing Virus infections

Chapter 8 - DATA RECOVERY Concept  

• How disk drives work
• Understanding Tracks, Sectors, Cylinders and Clusters
• Master Boot Record
• Partition table
• Troubleshooting strategy concepts
• Running Scandisk to check for disk errors
• Correcting errors reported by scandisk
• Causes and symptoms of a corrupted FAT
• Repairing lost and cross-linked files
• Surviving Disk Disasters
• Understanding Disk error messages
• Creating emergency rescue disk
• Using Disk repair tools
• Recovering Files and Directories
• Recovering erased Files
• Transferring recovered files to backup disk
• Editing Disk sectors
• Reviving non-bootable disk
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Dealing with accidental Reformatting
• Unformatting a drive
• Removing Disk Fragmentation
• Using Backup utility program
• Fixing common disk problems
• Solving ?Invalid drive specification

Chapter 9 - Configuring and Troubleshooting WINDOWS

• General Troubleshooting Methodology
• What to do when Windows failed to start
• Windows Plug n Play Architecture
• Windows boot files
• Windows Start-up process
• Troubleshooting Windows Start-up problems
• Dual booting Windows 7 with Windows 8/10
• Creating a bootable USB installer
• Solving common Windows errors
• Windows 7/10 Administrative Tools
• Computer Management Console (Adding, Editing and deleting partitions)
• System Tools, Services and applications

Chapter 10 - DISK PARTITIONING/CLONING

• Disk Partitioning Concept
• Disk Cloning Concept
• Advantages of Disk Cloning
• Issues to consider before cloning a drive
• Preparing for Disk Cloning
• Disk Cloning Software (XXclone)
• Disk Cloning using HIRENS
• Dealing with accidental or mistakenly cloned drive (Uncloning a drive)
• Common disk cloning errors
• Solving Disk Cloning failures

Chapter 11 – HIRENS UTILITY

• Mini OS (xp / 7 Portable)
• Offline  Password Changer)
• Testing tools

Chapter 12 – VIRTUAL MACHINES

• Virtual Machine Concept
• Creating a virtual machine
• Troubleshooting a virtual machine
• Rules and guidelines in creating a virtual machine

COURSE FEE :

with FREE Flowing Coffee

 Cash Installment  Downpayment  Due Date  Manual 
 Php 6,000  Php 6,500  Php 3,500  Midway of Training  Free

COURSE SCHEDULES : 
       


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Inquiries

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sir/mam... gusto ko sana ask kung anu po ang kelangan para maka enroll? txka meron ba tong course na to sa ibang branch? like sa branch ng zambales? thanks po
@ Ben

Saturday 9am to 3pm/ Feb 08 to March 08 po ang next open schedule ng Espaņa Manila ng PC Troubleshooting. Thanks
I manage a charitable organization po and wondering if we provide the place to hold the trainings, can you offer po ba itong training na to (or any course in your curriculum) in any part of Metro Manila or province?
sir/madam kailan po ba next sched nyo sa pc hardware ng espaņa na every Saturday?..
@ arjay

Wala po kaming branch sa Quezon City. Located po office namin sa Espaņa Manila and Buendia Makati.
hello,Sir... meron po ba kayong branch sa Quezon City?
@ Ezra

Even a high school grad can take this course. Wala pong requirements na kaylangan. Thank you!
Hello po. Pwede po ba ang high school grad na mag enroll sa course na ito?
Thanks.
@ gemmel

Duration ng training is 30hours good for 5 meetings. Yes lahat po ng nasa course outline is madidiscuss.
@ Jhan

Sorry pero wala po kaming branch sa baguio. Located lang po kami sa Espana, Manila and Buendia, Makati.
tanong ko lang po ilang days o week ang training nito?
tyaka po lahat b ng chapter nito ituturo?
salamat po..
wala po bang schedules for baguio?.. for this coming months?
mga tol yung sa mga nka reserve ng 1/20/14 enroll na tayo... :)
@ Maricel Angue

Hi, we can only give the training manuals for enrolled students. Thank you.
what if i buy only the manual? is that ok?
@ gc abalos

Good Day! Wala pong requirements na kailangan for enrolling this course. Please make online course reservation through this link http://www.cnctc.edu.ph/reservation_form.php

Thank you.
good day..Sir tanong ko lang po kng anu ang mga requirement sa pc-hardware-and-software-troubleshooting-and-repair..para mkakuha ng certificate.. kahit hindi ng study sa colleges..kasi ako sir medyo pamilyar na ako dito kasi this is my work but i need to have a certificate
@ bucalon, dyan maita xenia santisas

No requirements is needed for enrolling this coruse. Thanks.
what are the requirements for enrolling this course?
@ JOVEN

Sorry wala po kaming branch sa zamboanga city.
kelan magstart ang klase sa 1st quarter of 2014 sa zamboanga city
kelan po marstart ang klase by 1st quarter of 2014?
@ guan

Yes po pwde kayong humabol this Sunday 3 to 9pm dun sa class na nagstart last December 15 schedule dito sa Espana, Manila.
pwede po bang humabol sa sunday 3-9pm dec15 to jan 19 schedule?
@ nald

Malapit po kayo sa Buendia, Makati branch namin.
meron po ba na mas malapit dito sa south?
@ Phoenix,

No requirements needed upon enrollment.
ano pa ang dapat dalhin pag mag eenrol na aside from the payment? thnx!
@ erneliza

Please call us kung gusto mong makisit in sa class.
How will I know the schedule for this class na pwede akong maki-sit in? kc dba 1:1 ang pc to students? thanks
@ Jun

Yes hands-on training po tayo at ang mga gamit ay one is to one. Thank you!
@ Maki

Yes we will allow your friend to take the training PC troubleshooting course. Just make a reservation with this link http://www.cnctc.edu.ph/reservation_form.php
hands on po ba dito at one by one po ba ung mga istudyante sa gamt?
Do you encourage undergrad as well to take PC troubleshooting? My friend would like to have a decent job here in manila that's why I'm helping him for this training. He doesn't have any knowledge on PC by the way.
@ Mark

please follow this link http://www.cnctc.edu.ph/enrollment_form.php to enroll online. Thank you
@ Junlop

Minimum of 3 participants bago magstart ang class. Thank you!
Paano po un yong naka nroll tapos kunti lang isa o dalawa lang, tuloy po ba ang class.
Pano po mg enroll online?

Thanks,
@ Rey Leonard Dumasig

May weekdays schedule at meron din pong every Saturday 9am to 3pm good for 5 Saturdays and every Sunday 3pm to 9pm for 5 Sundays. Thank you.
everyday ba to? may option ba kayo na weekend lang? kung meron ilang weekends ang macocover?
@ rafael

Opo meron kaming kontak na company na pwde nyong pag OJThan.
@ erneliza

Yes pwede pong mag sit in.
after ba matapos magbibigay kayo ng recomendation para makapag OJT?
hi! pwede bang magsit-in ulit for this course? I attended this course last 2012 .thanks
@ benedict rivera

Yes meron pong ibibigay na certificate of completion after the training. Ang contact no. sa Buendia, Makati branch is 889-6042 to 43.
kung may certificate po ba ?
may contact no. ba buendia?
hello Gud afternoon, tanong ko lang kung certificate po ba after ng training course?
@ Shaiara Adao

Hello, our office is only located in Espana Manila and Buendia Makati. Thank you.
Hi,
I am located in Lapu-Lapu City, Cebu, Philippines. I would like to know is there any TESDA Center or TRSDA approved centers here where I can attend the PC Hardware Computer technician course. Thanks soo much for your swift response. Besr Regards - Shaira Adao
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