Main Menu

Credit Cards

Our Partners

Authorized Pearson Vue Test Center





TESDA Computer Hardware Servicing NCII with Exam (Fast Track)



MODULE 1 - KB0101: PC Hardware & Software Troubleshooting & Repair w/ OJT


This Hands-On training teaches you everything you need to know to become an expert Technical Support Staff. It covers Basic to Advanced troubleshooting and servicing strategies. You need no further PC Repair training after completing this course. This course is an unselfish transfer of technology from CNCTC Inc through its experienced IT Trainers at a reasonable price. It is a two course training merge into one training.

This course will help you prepare for TESDA CHS NCII Assessment Exam


Instructor-led, Hands-On training approach.


  • Familiarity with Windows Operating System
  • High Level interest in learning

LIBRARY: Available




Chapter 1 - Introduction

• Common PC errors
• Types of Personal computers
• Identifying key parts of a Personal Computer
• Basic Software components
• Overview of PC Operations


• Types of PC case
• Functions of a CPU Case
• Front Panel connectors
• Removing CPU Case
• Cleaning the PC case
• PC Cooling System
• PC Cooling system maintenance
• Power Supply
• Common Power Supply problems

Chapter 3 - The PROCESSOR  

• Types of CPU dual
core, core 2 duo, quad core, i3, i5, i7 etc
• CPU socket/slot types
• Comparing different types of CPU (AMD / INTEL)
• How to identify CPUs physically
• Physical installation of CPU
• Installing CPU fan
• CPU Benchmarking
• CPU Overclocking
• Upgrading CPU
• CPU maintenance
• CPU cleaning procedures
• Troubleshooting & testing CPU using processor diagnostic test

Chapter 4 - The MOTHERBOARD

• Types of motherboards
• Motherboard layout, form factors
• Motherboard Identification
• Motherboard components
• Motherboard BUSSES
• Configuring motherboard jumper settings
• Upgrading motherboards
• Signs of trouble with the motherboard
• Common motherboard problems
• Motherboard Maintenance
• Motherboard Cleaning procedures
• Troubleshooting and testing motherboards                   

Chapter 5 -   The MEMORY

• Types of Memory
• Comparing different types of memory
• Memory identification
• Adding and Removing Memory
• Memory upgrading
• Memory Maintenance
• Memory cleaning procedures
• Determine failed memory devices using memory diagnostics test
• Troubleshooting RAM errors


• Types of hard drives
• Hard drive manufacturers
• Hard Drive Identification
• Identifying drive capacity
• Hard drive controllers
• Hard drive configuration (Master/Slave layout)
• Hard drive installation
• Upgrading to large Hard-disks
• Optimizing hard disk performance
• Hard drive maintenance
• Hard drives problems troubleshooting and repairing


• Expansion Slots
• Proper insertion of expansion card
• Replacing and removing expansion card
• PCIE / Display /Video or Graphics card
• Graphics adapter installation
• Adding ad Removing video card
• Display card Maintenance
• Display card cleaning
• Symptoms of trouble with display adapter
• Common problems of graphics adapter

Chapter 8 -   PC PORTS

• USB Port
• Symptoms of trouble with USB port
• Repairing common USB errors

Chapter 9 -   PC Assembly/Disassembly

• Safety Concerns
• Heat Factors
• Static Electricity
• Electro Static Discharge (ESD)
• Radio Frequency Interference
• AC Power
• Spikes, Brownouts, Blackouts
• Common errors occurring after PC Assembly
• Properly assemble a Personal Computer
• Properly disassemble a Personal Computer

Chapter 10 -   BIOS/CMOS Management

• Function of a BIOS
• Accessing CMOS Setup
• Navigating and Changing CMOS values
• Upgrading the BIOS
• Troubleshooting system faults using POST
• BIOS and POST codes
• Using POST audio and Video error codes
• Standard IBM POST error codes
• Determining what POST can not test

Chapter 11 -   Advance PC HARDWARE Servicing

• PC Troubleshooting strategy
• Designing a troubleshooting methodology
• Establishing where to begin the testing
• Determining common causes of failures
• Finding and isolating the board with the problem


Chapter 1 - Introduction

• Common Windows errors
• Desktop Operating Systems
• Network Operating Systems
• Overview of Windows Operating System
• Windows Boot Process
• Windows configuration files
• Windows core files
• Windows System Directories

Chapter 2 - Windows File Systems

• FAT (File Allocation Table)
• NTFS (New Technology File System)
• Types of File Systems (FAT16, FAT32, VFAT,
• File System Care
• Checking the drive for errors
• Supported File Systems of different versions of Microsoft Windows


• Hard disk configurations
• Hard disk partition
• Preparing a brand new hard drive
• Partitioning a Hard Drive
• Formatting a Hard Drive
• Deleting Hard Disk partitions
• Hard Disk Diagnostic test
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Repairing Hard Disk with Bad Sectors

Chapter 4 - Operating System Installations and upgrades

• Hardware requirements
• Hardware compatibility
• Common errors during installation
• Installing Windows 7
• Installing Windows 8
• Installing Windows 10
• Upgrading your Operating System
• Dual Boot Installation

Chapter 5 - Hardware Device Driver Installation

• What is a Device driver?
• Function of a device driver
• Determining hardware model & manufacturer
• Where to find Hardware drivers
• Searching for drivers in the internet
• Installing device drivers (Video card, LAN card, Modem, printers etc..)
• Post-install operations

Chapter 6 - Software Installation

• Software compatibility
• Hardware requirements
• Dealing with failed installation
• Installation methods (Control Panel, Installer)
• Installing Software (MS-Office, Anti-Virus, Network games programs etc..)
• Software updates and Service packs
• Uninstalling Software
• Dealing with failed uninstallation
• Manual Removal of installed Software

Chapter 7 -   Virus Management: Detecting and Removing

• What is a virus?
• Types of virus
• Spyware, Adware, malware viruses
• Preventing Virus infections
• Protecting Key System files
• Checking for Macro viruses missed by anti-virus programs
• Protecting against script based virus.
• Symptoms of an infected computer                           
• Deciding what anti-virus program to install
• Installing Anti-Virus programs
• Installing Anti-Spyware, Malware and Adware program.
• Diagnosing, Treating and Removing Virus infections

Chapter 8 - DATA RECOVERY Concept  

• How disk drives work
• Understanding Tracks, Sectors, Cylinders and Clusters
• Master Boot Record
• Partition table
• Troubleshooting strategy concepts
• Running Scandisk to check for disk errors
• Correcting errors reported by scandisk
• Causes and symptoms of a corrupted FAT
• Repairing lost and cross-linked files
• Surviving Disk Disasters
• Understanding Disk error messages
• Creating emergency rescue disk
• Using Disk repair tools
• Recovering Files and Directories
• Recovering erased Files
• Transferring recovered files to backup disk
• Editing Disk sectors
• Reviving non-bootable disk
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Dealing with accidental Reformatting
• Unformatting a drive
• Removing Disk Fragmentation
• Using Backup utility program
• Fixing common disk problems
• Solving ?Invalid drive specification

Chapter 9 - Configuring and Troubleshooting WINDOWS

• General Troubleshooting Methodology
• What to do when Windows failed to start
• Windows Plug n Play Architecture
• Windows boot files
• Windows Start-up process
• Troubleshooting Windows Start-up problems
• Dual booting Windows 7 with Windows 8/10
• Creating a bootable USB installer
• Solving common Windows errors
• Windows 7/10 Administrative Tools
• Computer Management Console (Adding, Editing and deleting partitions)
• System Tools, Services and applications


• Disk Partitioning Concept
• Disk Cloning Concept
• Advantages of Disk Cloning
• Issues to consider before cloning a drive
• Preparing for Disk Cloning
• Disk Cloning Software (XXclone)
• Disk Cloning using HIRENS
• Dealing with accidental or mistakenly cloned drive (Uncloning a drive)
• Common disk cloning errors
• Solving Disk Cloning failures


• Mini OS (xp / 7 Portable)
• Offline  Password Changer)
• Testing tools


• Virtual Machine Concept
• Creating a virtual machine
• Troubleshooting a virtual machine
• Rules and guidelines in creating a virtual machine

MODULE 2 - KB0103: PC LAN/WAN Setup & Windows 2008 Server Admin (Active Directory)


This HANDS-ON training gives you the knowledge and skills to design, build, configure and implement a Local Area Network/WAN. The training starts from the ground up, from planning to purchasing to designing and to cabling the network and to configuring the network so that it will be up and running. The training does not stop there because it includes Implementing, Configuring and Administering a Windows 2008 Active Directory Infrastructure It teaches you all you need to know to administer a Windows 2003 Network.

This course will help you prepare for TESDA CHS NCII Assessment Exam


Instructor-led, Hands-On training approach.


PC Hardware and Software Troubleshooting and Repair Training



Chapter 1: Introduction to Local Area Network

  • Defining a Local Area Network
  • Application of PC Networking
  • Organization-wide computing
  • Workgroup computing
  • Resource sharing
  • Distance Learning
  • FTP and Web Access
  • Differentiating LAN, MAN and WAN
  • Network Standards
  • Network Operating Systems (NOS)
  • Characteristics of a NOS
  • Desktop Operating Systems (Client Operating System)                  

Chapter 2: Understanding Network components for LAN connectivity 

  • Client for Microsoft Networks
  • Network Adapter
  • Network Protocol (TCP/IP)
  • File and Printer sharing for Microsoft Networks

Chapter 3: Configuring Network components

  • Installing Client for Microsoft Networks
  • Installing Network Adapter
  • Installing and configuring TCP/IP
  • Installing File and Printer Sharing for Microsoft
  • Networks
  • Setting Workgroup names and Computer names
  • Common errors in building a Network
  • Solving Network Connection problems

Chapter 4: TCP/IP & Subnetting

  • TCP/IP Overview
  • Function of TCP/IP in a Network
  • Static and Dynamic IP Addresses
  • Class A, B, C and D
  • Differentiating IP address classes
  • Network ID's and Hosts
  • Choosing Private IP addresses
  • Assigning IP addresses
  • IP Subnetting
  • Subnetting Class A, B & C address
  • Defining Subnet Masks
  • Troubleshooting TCP/IP
  • Using Network utilities (ping, tracert, ipconfig, arp,
  • nbtstat etc..)


  • Overview of the Internet
  • Internet Service Providers (ISP)
  • Requirements for Internet connection (Modem, Tel.
  • Line, ISP account)
  • Dial-up Internet connection
  • Broadband Internet connection (Cable/DSL)
  • Dial-up Internet connection setup
  • Cable and DSL internet connection setup
  • Common errors in connecting to the Internet
  • Solving common internet connection failures
  • Sharing Internet Connection using a ROUTER
  • Configuring a DSL Router
  • Managing IP address of DSL Router
  • Configuring the embedded DHCP server in the Router
  • Managing advanced features of the Router
  • Sharing Internet Connection using Wingate software
  • Configuring the Wingate server
  • Configuring the Wingate client
  • Testing for internet connection of the network
  • Common Internet sharing problems
  • Solving Internet connection errors


  • LAN Standards
  • Multi-LAN Networks and configuration
  • Backbone Designs
  • High-Speed LAN
  • Defining LAN requirements
  • Determining user needs
  • Network Hardware
  • Network Topology (Star, Bus, Ring and Tree)
  • Cabling the Network
  • Testing the Cable
  • Testing the Network
  • Post Installation operations


MODULE 2.2 - WINDOWS 2008 SERVER ADMINISTRATION (Active Directory Infrastructure)

CHAPTER 1: Configuring Domain Name System (DNS) for Active Directory

Configure zones

  • Dynamic DNS (DDNS), Non-dynamic DNS (NDDNS) and Secure Dynamic DNS (SDDNS);
  • Primary, Secondary, Active Directory Integrated, Stub;
  • forward lookup and reverse lookup zones

Configure DNS server settings

  • Forwarding;
  • root hints;
  • configure zone delegation;
  • disable recursion;
  • server scavenging

Configure zone transfers and replication
  • Configure replication scope (forestDNSzone; domainDNSzone);
  • incremental zone transfers
  • secure zone transfers

CHAPTER 2: Configuring the Active Directory infrastructure

Configure a forest or a domain

  • Remove a domain;
  • perform an unattended installation;
  • Active Directory Migration Tool (ADMT);
  • change forest and domain functional levels;
  • interoperability with previous versions of Active Directory;

Configure trusts

  • Forest trust;
  • selective authentication vs. forest-wide authentication;
  • transitive trust; external trust; shortcut trust;

Configure sites

  • Create Active Directory subnets;
  • configure sites infrastructure

Configure Active Directory replication

  • DFSR;
  • one-way replication;
  • Bridgehead server;
  • replication scheduling;

Configure operations masters

  • Seize and transfer;
  • backup operations master;
  • operations master placement;
  • Schema Master;

CHAPTER 3: Configuring Active Directory roles and services

Configure Active Directory Lightweight Directory Service (AD LDS)

  • Migration to AD LDS;
  • configure data within AD LDS;
  • configure an authentication server;
  • Server Core installation

Configure the read-only domain controller (RODC)

  • Replication;
  • Administrator role separation;
  • read-only DNS;
  • credential caching;
  • password replication;
  • read-only SYSVOL;
  • staged install

CHAPTER 4: Creating and maintaining Active Directory objects

Automate creation of Active Directory accounts

  • create computer, user and group accounts (scripts, import, migration);
  • offline domain join

Maintain Active Directory accounts

  • Manage computer accounts;
  • configure group membership;
  • account resets;
  • local vs. domain;
  • Protected Admin;
  • disabling accounts vs. deleting accounts;
  • creating organisational units (OUs);
  • delegation of control;
  • protecting AD objects from deletion;

Create and apply Group Policy objects (GPOs)
  • setting up Group Policies for Domain/OU
  • Enforce, OU hierarchy, block inheritance and enabling user objects;
  • group policy processing priority;
  • group policy filtering;

Configure GPO templates

  • User rights;
  • ADMX Central Store;
  • administrative templates;
  • security templates;
  • restricted groups;
  • security options;
 Deploy and manage software by using GPOs
  • Publishing to users;
  • assigning software to users;

Configure account policies

  • Domain password policy;
  • account lockout policy;
  • fine-grain password policies

Configure audit policy by using GPOs

  • audit account logon events;
  • audit policy change;
  • audit access privilege use;
  • audit object access;


with FREE Flowing Coffee

Cash Installment Downpayment Due Date Manual
Php14,000 Php14,500 Php7,500 Midway of training Free



Other Short Courses..

What do you think?

Leave a Question



Page 1 of 20 | << | First | 1 - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10 - 11 - ... | Last | >> |

@ ryan

Hi, yes pwede po. Ipopost po namin soon ang schedule para sa December. Please keep in touch. Thank you.
hello po, pwedi po ba pa reserve para sa dec 11-15.
@ Jeff

Sa Espana, Manila main office along Espana blvd. after UST going to quiapo bago mag MCDO. Kung sa Buendia, Makati branch naman from LRT buendia station lakarin po ninyo going to makati ave. pagkalampas po ninyo ng maliit na bridge after po nun ung kasunod na kanto dun na po mismo Marconi St.
Hi sir san po landmart nyo? address po tnx.
@ ryan

Hi, mag-oopen po kami soon ng December 04-08/9AM to 3PM, December 11-15, December 18-22, 2017.
Hello po....pwedi po ba malaaman ang schedule for december. salamat po
@ Richmon Guepe

Hello, located po ang training center namin sa Espana Manila at Buendia Makati. Meron po kaming evening classes Saturday 3pm to 9pm and Sunday 3pm to 9pm. 40 hours po ang course duration nito good for 5-7 meetings.
@ Lance

Yes, mabilisan po ang fast track kasama po dito ang PC Troubleshooting hanggang client server in 5-7 meetings.
Hi Good Day ask ko lang po pano ako want ko po kumuha ng certificate but nag wwork na po ako, merun po ba tayo mga evening class or weekend?, and 2years po ba ang tinatagal ng pag aaral po? salamat po, then san school po ako pwede mag inquire or mag enroll
Hi, Good day. What do you mean po about "fast track"?
Mabilisang turo po ba? More on overview lang po ba?
@ Mike

Thank you for your interest. Meron pong open ng Saturday 3-9pm September 09, 2017. Minimum of 3 participants po ang kailangan para mag push through ang class.
Wala po bang open na weekend sched this September sa Buendia? Sana meron this September 9 or 10. Anlayo kasi ng Espaa, Manila. Interested ako at sure mag-enroll kung meron.
@ Ariel tiangco

Wala pong requirements na kailangan upon enrollment.
Ano po ang requirements po
@ jen reyes

Ang fee is 14000 pesos in cash. Eto ang complete address Rm 208 UPY Bldg., Gil Puyat Ave. (formerly Buendia Ave) corner Marconi St. Palanan Makati City
How Much po ang training fee at san po sa Buendia ?thanks
@ decerlyn

Unfortunately wala po kaming free training.
may free tuition po ba kaun. gusto q po mgaral la lng akung pang tuition pwede po ba kahit online plz
@ John Lavina,

Ipopost po namin soon ang aming schedule for September. Keep posted for the updates.
@ Rey O. Aba

Wala po kaming branch sa Tagum or Davao Del Norte. Located lang po kami sa Espana, Manila at Buendia, Makati.
May nakaready na po bang schedule ng classes for September? thank you
Mayroon po bang Schedule para sa Region XI o sa Tagum City, Davao del Norte?
@ Eanvic Dado

Yes kasama na po.
Disregard my question, sorry nabasa ko na yung title kasama nga yung exam sa 14k
Hi, Good day! Interested applicant here. I'd like to know kung kasama na po ba yung payment sa examination ng tesda pag nag undergo ng training na 14k
@ gigi

For course reservation please see this link
@ gigi

Kami na po mag-aassist sa inyo para sa exam pgakatapos ng training.
sa inyo na din po ba kukuha ng exam ?
THANK YOU for quick response .
will take po this course .
@ gigi

Wala na pong course pre-requsite ang NCII training. Ito po ay para sa mga beginners. Salamat.
salamat po .. for a beginners po ba tong training na to. kasi bago lng po ako and intrested sa IT ..
recommend nio pa na kunin ko tong CHS NCII training na to ? or may requisite n training pa
@ gigi

Hello, you have to take TESDA CHS NCII training or PC Troubleshooting and PC Networking then take NCII exam. Thank you.
@ Mark

Kailangan ninyong magtake ng NC2 exam at ipasa para magkaroon kayo ulit ng certificate.
tanong lang poh.. bat di napo pwede irenew ung certificate ko. nagexpired nuong september 2016. sabi nga tesda dito. tinanggal na daw ung computer hardware servicing. wla na bang paraan para mairenew?
@ christopher

Ang fee ay 14000 pesos in cash. Meron po kaming available weekend skedyul ng every Saturday or Sunday. Gawa po kayo ng inyong reservation online through this link
How much po ang tuition? and kung pwede po bang irregular student dito, nagwowork po kasi. every weekend lng po sana papasok

Mag-oopen po kami soon ng schedule para sa summer. Please keep in touch para sa updates.
wla po bang offer ng summer?
@ Gino

Yes CSS NCII na po ung bago kaso hindi po namin pwede ilagay ung bagong title kasi on the process po ung renewal namin. CHS po ang nakalagay sa certificate pero ang track nung training is for CSS na.
Tanong lang po. Sa windows 2008 server administration (Active Directory Infastracture) na module. Hindi po ba kasama dito yung chapter 5?Yung Maintaining the active directory environment. Please reply po para makapag decide po ako
Sir tanong lang po, kasi di ba po CSS NCII na po ang bago...bakit po CHS NCII pa rin po ang nakalagay po sa inooffer nyo po? If makatapos ano po ang title ng certificate na ibibgay nyo po? CHS NCII OR CSS NCII? Tanong lang po for clarification. Tnhx and God bless po.
@ jasper

Yes meron certificate of completion na ibibigay after the training. Located lang po kami sa Espana, Manila at Buendia, Makati. Gawa po kayo ng inyong reservation online through this link
@ Joey Albert Agnas

Yes meron kaming every Saturday or Sunday schedule. Wala po kaming branch sa Quezon city. Located kami sa Espana, Manila at Buendia, Makati.
my certification po ba ito, interested po ako, heres my number 09368030350 ,,,, and may branch po ba kau near q.c
Pwede po ba sabado at Linggo lng po ang pasok
@ Gino

Ok. Gawa po kayo ng inyong reservation online through this link
@ gail

Sir Gud am papasok po ako...ang nakita ko pong date at venue ay sa July 31 ang start Buendia Makati..pls. text or call me at this number po. 09089780144 thank you and God bless.
Page 1 of 20 | << | First | 1 - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10 - 11 - ... | Last | >> |

CNCTC Live Chat Inquiry


Stay Informed Subscribe

Name *

Email *