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Hands On IT TRAINING

COMPTIA A+ Essentials and Practical applications


26


Course Duration:  40hrs

Why get this Course?
After this course you will have the knowledge required to understand the fundamentals of computer technology, networking, and security, and will have the skills required to identify hardware, peripheral, networking, and security components.
You will also acquire the skills to install, configure, upgrade, and maintain PC workstations, the Windows OS and SOHO networks. You will learn all the troubleshooting techniques and tools to effectively and efficiently resolve PC, OS, and network connectivity issues and implement security practices.

Course Delivery:

Instructor-led, classroom/laboratory-delivery learning model with structured hands-on and minds-on activities and laboratory activities.

Course Prerequisite:


Course Outline:

COMPTIA A+ 220-901


Chapter 1: Hardware

1.1 Configure settings and use BIOS/UEFI tools on a PC.
• Firmware upgrades/flash BIOS
• BIOS component information
• BIOS configurations
• Built-in diagnostics
• Monitoring

1.2 Explain the importance of motherboard components, their purpose and properties.
• Sizes
• Expansion slots
• RAM slots
• CPU sockets
• Chipsets
• CMOS battery
• Power connections and types
• Fan connectors
• Front/top panel connectors
• Bus speeds
• Reset button

1.3 Compare and contrast various 1.3 arious RAM types and their features.
• Types
• RAM compatibility

1.4 Install and configure PC expansion cards.
• Sound cards
• Video cards
• Network cards
• USB cards
• Firewire cards
• Thunderbolt cards
• Storage cards
• Modem cards
• Wireless/cellular cards
• TV tuner cards
• Video capture cards
• Riser cards

1.5
Install and configure storage devices and use appropriate media.

• Optical drives
• Magnetic hard disk drives
• Hot swappable drives
• Solid state/flash drives
• RAID types
• Tape drive
• Media capacity

1.6 Install various types of CPUs and apply the appropriate cooling methods.
• Socket types
• Characteristics
• Cooling

1.7 Compare and contrast various PC connection interfaces, their characteristics and purpose.
• Physical connections
• Wireless connections
• Characteristics

1.8 Install a power supply based on given specifications.
• Connector types and their voltages
• Specifications

1.9 Select the appropriate components for a custom PC configuration to meet customer specifications or needs.
• Graphic/CAD/CAM design workstation
• Audio/video editing workstation
• Virtualization workstation
• Gaming PC
• Home theater PC
• Standard thick client
• Thin client
• Home server PC

1.10 Compare and contrast types of display devices and their features.
• Types
• Refresh/frame rates
• Resolution
• Native resolution
• Brightness/lumens
• Analog vs. digital
• Privacy/antiglare filters
• Multiple displays
• Aspect ratios

1.11 Identify common PC connector types and associated cables.
• Display connector types
• Display cable types
• Device cables and connectors
• Adapters and convertors

1.12 Install and configure common peripheral devices.
• Input devices
• Output devices
• Input & output devices

1.13 Install SOHO multifunction device/printers and configure appropriate settings.
• Use appropriate drivers for a given operating system
• Device sharing
• Public/shared devices

1.14 Compare and contrast differences between the various print technologies and the associated imaging process.
• Laser
• Inkjet
• Thermal
• Impact
• Virtual

1.15 Perform appropriate printer maintenance.
• Laser
• Thermal
• Impact
• Inkjet

Chapter 2: Networking

2.1 Identify the various types of network cables and connectors.
• Fiber
• Twisted Pair
• Coaxial

2.2 Compare and contrast the characteristics of connectors and cabling.
• Fiber

• Twisted pair
• Coaxial

2.3 Explain the properties and characteristics of TCP/IP.
• IPv4 vs. IPv6
• Public vs. private vs. APIPA/link local
• Static vs. dynamic
• Client-side DNS settings
• Client-side DHCP
• Subnet mask vs. CIDR
• Gateway

2.4 Explain common TCP 2.4 CP and UDP ports, protocols and their purpose.
• Ports
• Protocols
• TCP vs. UDP

2.5 Compare and contrast various WiFi networking standards and encryption types.
• Standards
• Encryption types

2.6 Install and configure SOHO wireless/wired router and apply appropriate settings.
• Channels
• Port forwarding, port triggering
• DHCP (on/off)
• DMZ
• NAT/DNAT
• Basic QoS
• Firmware
• UPnP

2.7 Compare and contrast Internet connection types, network types and their features.
• Internet connection types
• Network Types

2.8 Compare and contrast network architecture devices, their functions and features.
• Hub
• Switch
• Router
• Access point
• Bridge
• Modem
• Firewall
• Patch panel
• Repeaters/extenders
• Ethernet over Power
• Power over Ethernet injector

2.9 Use appropriate networking tools.
• Crimper
• Cable stripper
• Multimeter
• Tone generator and probe
• Cable tester
• Loopback plug
• Punchdown tool
• WiFi analyzer

Chapter 3: Mobile Devices

3.1 Install and configure laptop hardware and components.
• Expansion options
• Hardware/device replacement

3.2 Explain the function of components within the display of a laptop.
• Types
• WiFi antenna connector/placement
• Webcam
• Microphone
• Inverter
• Digitizer

3.3 Use appropriate laptop features.
• Special function keys
• Docking station
• Physical laptop lock and cable lock
• Rotating/removable screens

3.4 Explain the characteristics of various types of other mobile devices.
• Tablets
• Smartphones
• Wearable technology devices
• Phablets
• e-Readers
• Smart camera
• GPS

3.5 Compare and contrast accessories and ports of other mobile devices.
• Connection types
• Accessories

Chapter 4: Hardware & Network Troubleshooting

4.1 Troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools.
• Common symptoms
• Tools

4.2 Troubleshoot hard drives and RAID arrays with appropriate tools.
• Common symptoms
• Tools

4.3 Troubleshoot common video, projector and display issues.
• Common symptoms

4.4 Troubleshoot wired and wireless networks with appropriate tools.
• Common symptoms
• Hardware tools
• Command line tools

4.5 Troubleshoot and repair common mobile device issues while adhering to the appropriate procedures.
• Common symptoms
• Disassembling processes for proper re-assembly

4.6 Troubleshoot printers with appropriate tools.
• Common symptoms
• Tools

COMPTIA A+ 220-902

Chapter 1: Windows Operating Systems

1.1 Compare and contrast various features and requirements of Microsoft Operating Systems (Windows Vista, Windows 7, Windows 8, Windows 8.1).
• Features
• Upgrade paths – differences between in place upgrades, compatibility tools, Windows upgrade OS advisor

1.2 Install Windows PC operating systems using appropriate methods.
• Boot methods
• Type of installations
• Partitioning
• File system types/formatting
• Load alternate third-partydrivers when necessary
• Workgroup vs. domain setup
• Time/date/region/language settings
• Driver installation, software and windows updates
• Factory recovery partition
• Properly formatted boot drive with the correct partitions/format

1.3 Apply appropriate Microsoft command line tools.
• TASKKILL
• BOOTREC
• SHUTDOWN
• TASKLIST
• MD
• RD
• CD
• DEL
• FORMAT
• COPY
• XCOPY
• ROBOCOPY
• DISKPART
• SFC
• CHKDSK
• GPUPDATE
• GPRESULT
• DIR
• EXIT
• HELP
• EXPAND
• [command name] /?
• Commands available with standard privileges vs. administrative privileges

1.4 Use appropriate Microsoft operating system features and tools.
• Administrative
• MSCONFIG
• Task Manager
• Disk management
• Other
     - User State Migration tool (USMT)
     - Windows Easy Transfer
     - Windows Upgrade Advisor
• System utilities

1.5 Use Windows Control Panel utilities.
• Internet options
• Display/display settings
• User accounts
• Folder options
• System
• Windows firewall
• Power options
• Programs and features
• HomeGroup
• Devices and printers
• Sound
• Troubleshooting
• Network and Sharing Center
• Device Manager

1.6 Install and configure Windows networking on a client/desktop.
• HomeGroup vs. WorkGroup
• Domain setup
• Network shares/administrative shares/mapping drives
• Printer sharing vs. network printer mapping
• Establish networking connections
• Proxy settings
• Remote Desktop Connection
• Remote Assistance
• Home vs. work vs. public network settings
• Firewall settings
• Configuring an alternative IP address in Windows
• Network card properties

1.7 Perform common preventive maintenance procedures using the appropriate Windows OS tools.
•  Best practices
     - Scheduled backups
     - Scheduled disk maintenance
     - Windows updates
     - Patch management
     - Driver/firmware updates
     - Antivirus/Anti-malware updates
• Tools
     - Backup
     - System restore
     - Recovery image
     - Disk maintenance utilities


Chapter 2: Other Operating Systems & Technologies

2.1 Identify common features and functionality of the Mac OS and Linux operating systems.
• Best practices
• Tools
• Features
• Basic Linux commands

2.2 set up and use client-side virtualization.
• Purpose of virtual machines
• Resource requirements
• Emulator requirements
• Security requirements
• Network requirements
• Hypervisor

2.3 Identify basic cloud concepts.
• SaaS
• IaaS
• PaaS
• Public vs. Private vs. Hybrid vs. Community
• Rapid Elasticity
• On-demand
• Resource pooling
• Measured service

2.4 Summarize the properties and purpose of services provided by networked hosts.
• Server roles
• Internet appliance
• Legacy/embedded systems

2.5 Identify basic features of mobile operating systems.
• Android vs. iOS vs. Windows

2.6 Install and configure basic mobile device network
• Wireless/cellular data network (enable/disable)
• Bluetooth
• Corporate and ISP email configuration
• Integrated commercial provider email configuration
• PRI updates/PRL updates/
• Baseband updates
• Radio firmware
• IMEI vs. IMSI
• VPN

2.7 Summarize methods and data related to mobile device synchronization.
• Types of data to synchronize
• Synchronization methods
• Mutual authentication for multiple services (SSO)
• Software requirements to install the application on the PC
• Connection types to enable synchronization

Chapter 3: Security

3.1 Identify common security threats and vulnerabilities.
• Malware
• Phishing
• Spear phishing
• Spoofing
• Social engineering
• Shoulder surfing
• Zero-day attack
• Zombie/botnet
• Brute forcing
• Dictionary attacks
• Non-compliant systems
• Violations of security best practices
• Tailgating
• Man-in-the-middle

3.2 Compare and contrast common prevention methods.
• Physical security
• Digital security
• User education/AUP
• Principle of least privilege

3.3 Compare and contrast differences of basic Windows OS security settings.
• User and groups
• NTFS vs. Share permissions
• Shared files and folders
• System files and folders
• User authentication
• Run as administrator vs. standard user
• BitLocker
• BitLocker-To-Go
• EFS

3.4 Deploy and enforce security best practices to secure a workstation.
• Password best practices
• Account management
• Disable autorun
• Data encryption
• Patch/update management

3.5 Compare and contrast various methods for securing mobile devices.
• Screen locks
• Remote wipes
• Locator applications
• Remote backup applications
• Failed login attempt restrictions
• Antivirus/anti-malware
• Patching/OS updates
• Biometric authentication
• Full device encryption
• Multifactor authentication
• Authenticator applications
• Trusted sources vs. untrusted sources
• Firewalls
• Policies and procedures

3.6 Use appropriate data destruction and disposal methods.
• Physical destruction
• Recycling or repurposing best practices

3.7 Secure SOHO wireless and wired networks.
• Wireless specific
• Change default usernames and passwords
• Enable MAC filtering
• Assign static IP addresses
• Firewall settings
• Port forwarding/mapping
• Disabling ports
• Content filtering/parental controls
• Update firmware
• Physical security

Chapter 4: Software Troubleshooting

4.1 Troubleshoot PC operating system problems with appropriate tools.
• Common symptoms
• Tools

4.2 Troubleshoot common PC security issues with appropriate tools and best practices.
• Common symptoms
• Tools
• Best practice procedure for malware removal

4.3 Troubleshoot common mobile OS and application issues with appropriate tools.

• Common symptoms
• Tools

4.4 Troubleshoot common mobile OS and application security issues with appropriate tools.
• Common symptoms
• Tools

Chapter 5: Operational Procedures

5.1 Use appropriate safety procedures.
• Equipment grounding
• Proper component handling and storage
• Toxic waste handling
• Personal safety
• Compliance with local government regulations

5.2 Potential environmental impacts, apply the appropriate controls.
• MSDS documentation for handling and disposal
• Temperature, humidity level awareness and proper ventilation
• Power surges, brownouts, blackouts
• Protection from airborne particles
• Dust and debris
• Compliance to local government regulations

5.3 Summarize the process of addressing prohibited content/activity, and explain privacy, licensing and policy concepts.
• Incident Response
• Licensing/DRM/EULA
• Personally Identifiable Information
• Follow corporate end-user policies and security best practices

5.4 Demonstrate proper communication techniques and professionalism.
• Use proper language – avoid jargon, acronyms and slang when applicable
• Maintain a positive attitude/project confidence
• Actively listen (taking notes) and avoid interrupting the customer
• Be culturally sensitive
• Be on time (if late contact the customer)
• Avoid distractions
• Dealing with difficult customer or situation
• Set and meet expectations/timeline and communicate status with the customer
• Deal appropriately with customers confidential and private materials

5.5 Explain the troubleshooting theory.
• Always consider corporate policies, procedures and impacts before implementing changes.


COURSE FEE :
Cash
Exam Fee Installment  Down
Due Date  Manual 
 Php 16,500 901-USD116
902-USD116
 Php 17,000  Php 8,500  Midway  Free

COURSE FEE with 2 Exams:
Cash Installment  Down
Due Date  Manual 
Php28,500  Php 29,000  Php 15,000  Midway  Free

COURSE SCHEDULES:

Other Short Courses..


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Inquiries

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@ Mariella Rica V. Arradaza

You can make your reservation online through this link http://www.cnctc.edu.ph/reservation_form.php
Hi, pano pag magparegister dito sa course na to?
@ Joshua Teng

You're welcome.
Good Morning,

Alright!!! Thank you so much!

Regards,
Joshua Teng
@ Joshua Teng

Yung 28,500 na fee is for the whole training kasama na po ung 2 exams for Comptia A+.
Good Afternoon Sir/Miss,

Gusto ko lang i-confirm:
1.) Php28,500.00 ang stagnant price or Php28,500.00 (2x) - isa sa 901 Series at isa sa 902 series?

2.) Every Saturday ung class or pwede pa magbago yan?

Thank You,
Joshua
@ Arvy Llusala

Yes kailangan ninyong maipasa yung dalawang exam para maging Comptia A+ certified. If nagfail kayo sa isa yun nalang ang ireretake ninyo.
@ joshua

You're welcome.
disregard my first message. Yung sa 2 exams need siya mapasa, and pag nagfail sa isa, kukunin ulit yung dalawa?
May I ask dun sa 2 exams. Same exam ba siya if ever magfail? Thank you!
I see thank you for the response planning to train there soon :)
@ joshua

No. There is 2 exams for Comptia A+ 220-901 and 220-902 you must pass both to become certified. If you fail and want to take a retake you will pay again for the exam.
so meaning if you fail one test the second one should serve as your second attempt? if that is the case can i pay for one examination only?
@ joshua

2 sets of Comptia A+ certification exam.
@ mel

Yes meron po.
what do you mean po with 2 exams? dalawang set of exams? or dalawang trial na exam?
meron rin po ba kaung exam ng 220-902?
@ Brian Laron

Unfortunately, wala po kaming weekdays schedule sa ngayon for Comptia A+ training. Every weekend po ang available.
meron kayong weekdays? yung june 12 to 16
@ kalel

28,500 training with exam na po.
Good Day! 28500 po ba yung with exam or 35000 po?
@ Romel

99.9% passing rate.
Ilan po ang passing rate sa exam?
@ Romel

Hello. Hindi na po kailangan itake ang 800 series, 900 series na po ang itatake ninyo. Thank you.
Hi. need po ba mag takemuna ng 800 series bago makapag take ng 900 series ng COMPTIA A+?
@ Dexter

Ipopost po namin ang sunod na schedule soon dito sa aming website.
Hi, wala ba or hindi ba magkakaron ng schedule for training ng Mid June ang start?
@ JM

Yes, you can take the exam with us. Exam fee cost 6,650 pesos each.
Hi do you accept customers who want to avail for the EXAMS ONLY? I'm interested in the A+ exams, how much in pesos is it currently? Thank you.
@ Kate

Unfortunately wala pong ojt ang Comptia A + training. Thanks.
If ever po san po yung ojt? And free po ba ito?
@ Kate

Makakatanggap po kayo ng certificate of completion pagkatapos ng training.
May certificate po babyung training kahit hndi nag exam?
@ Ric

Kailangan may basic computer knowledge po kayo.
may prerequisites po ba ang comptia a+?
@ Jay,

99.9% ang passing rate.
Anong pong passing rate ng training center nyo? Thanks
@ Ansarie Pandakan

Give us a call at 736-2032,736-5196 in Manila 889-6042/43 in Makati or visit us at Rm 210 Dona Amparo Bldg., Espana Blvd. corner G. Tolentino St. Sampaloc Manila and Rm 208 UPY Bldg., Gil Puyat Ave. (formerly Buendia Ave) corner Marconi St. Palanan Makati City. Thank you.
Pahingi po office nyo po kung saan pwede mag inquire or magpaenrol for comptia a+ welling po ako mag take nv training.
I am interested to take the COMPTIA A+ Essential and Practical applications training. My availability is from March 20 to 30.
Can I request for a quotation?
@ Carlo G

You can pay cash, check or using your credit card for full payment P16,500, installment is P17,000 and the initial down payment is P8,500, remaining balance will pay in the mid of the training.
Ano po ba ang mga payment plans para sa training?
@ Gigi

Noted po. Exam fee cost 10,900 each.
thanks for the info. magvisit n lng po ako sa office nio nxt week .. how much if exam lang ?
@ Gigi

Pwede po kayong magpaschedule 1 day before ng exam.
Good Day Sir ,

plan ko po to take exam ng comptia a+ .. anytime po b pwede magpa sched ng date for examination ?
@ Noel Dichoso

Sa ngayon po wala kaming weekdays schedule. Weekend lang po ang available.
Meron po bang weekdays na schedule para sa Buendia branch
@ Jeff G.

40 hours po ang duration ng course, good for 7 meetings. Once a week lang po ang training. Yes pwedeng gamitin ang inyong voucher para sa exam. Eto mga available schedule.

Espana, Manila

Sat 9-3pm 10-08-2016 to 11-19-2016

Buendia, Makati

Sat 3-9pm 10-01-2016 to 11-12-2016
Page 1 of 6 | << | First | 1 - 2 - 3 - 4 - 5 - 6 - | Last | >> |

  
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