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Hands On IT TRAINING

PC Hardware and Software Troubleshooting and Repair w/ OJT


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COURSE DURATION : 30hrs of HANDS-ON Training & 30-500hrs of OJT (optional)

COURSE DECRIPTION:

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This Hands-On training teaches you everything you need to know to become an expert Technical Support Staff. It covers Basic to Advanced troubleshooting and servicing strategies. You need no further PC Repair training after completing this course. This course is an unselfish transfer of technology from CNCTC Inc through its experienced IT Trainers at a reasonable price. It is a two course training merge into one training.

This course will help you prepare for TESDA CHS NCII Assessment Exam

COURSE DELIVERY:

Instructor-led, Hands-On training approach.

COURSE PREREQUISITE:

  • Familiarity with Windows Operating System
  • High Level interest in learning

LIBRARY: Available

INTERNET ACCESS: Available

COURSE OUTLINE

MODULE 1 - ADVANCED PC ASSEMBLY, HARDWARE CONFIGURATION & SERVICING

Chapter 1 - Introduction

• Common PC errors
• Types of Personal computers
• Identifying key parts of a Personal Computer
• Basic Software components
• Overview of PC Operations

Chapter 2 - CPU CASE AND POWER SUPPLY

• Types of PC case
• Functions of a CPU Case
• Front Panel connectors
• Removing CPU Case
• Cleaning the PC case
• PC Cooling System
• PC Cooling system maintenance
• Power Supply

Common Power Supply problems

Chapter 3 - The PROCESSOR  

• Types of CPU dual core, core 2 duo, quad core, i3, i5, i7 etc
• CPU socket/slot types
• Comparing different types of CPU (AMD / INTEL)
• How to identify CPUs physically
• Physical installation of CPU
• Installing CPU fan
• CPU Benchmarking
• CPU Overclocking
• Upgrading CPU
• CPU maintenance
• CPU cleaning procedures
• Troubleshooting & testing CPU using processor diagnostic test

Chapter 4 - The MOTHERBOARD

• Types of motherboards
• Motherboard layout, form factors
• Motherboard Identification
• Motherboard components
• ROM BIOS
• Motherboard BUSSES
• Configuring motherboard jumper settings
• Upgrading motherboards
• Signs of trouble with the motherboard
• Common motherboard problems
• Motherboard Maintenance
• Motherboard Cleaning procedures
• Troubleshooting and testing motherboards                   

Chapter 5 -   The MEMORY

• Types of Memory
• Comparing different types of memory
• Memory identification
• Adding and Removing Memory
• Memory upgrading
• Memory Maintenance
• Memory cleaning procedures
• Determine failed memory devices using memory diagnostics test
• Troubleshooting RAM errors

Chapter 6 - STORAGE DEVICES

• The HARD DRIVES
• Types of hard drives
• Hard drive manufacturers
• Hard Drive Identification
• Identifying drive capacity
• Hard drive controllers
• SATAIDE/SCSI cables
• Hard drive configuration (Master/Slave layout)
• Hard drive installation
• Upgrading to large Hard-disks
• Optimizing hard disk performance
• Hard drive maintenance
• Hard drives problems troubleshooting and repairing

Chapter 7 -   EXPANSION CARDS/PERIPHERAL DEVICES

• Expansion Slots
• Proper insertion of expansion card
• Replacing and removing expansion card
• PCIE / Display /Video or Graphics card
• Graphics adapter installation
• Adding ad Removing video card
• Display card Maintenance
• Display card cleaning
• Symptoms of trouble with display adapter
• Common problems of graphics adapter

Chapter 8 -   PC PORTS

• USB Port
• Symptoms of trouble with USB port
• Repairing common USB errors

Chapter 9 -   PC Assembly/Disassembly

• Safety Concerns
• Heat Factors
• Static Electricity
• Electro Static Discharge (ESD)
• Radio Frequency Interference
• AC Power
• Spikes, Brownouts, Blackouts
• UPS
• Common errors occurring after PC Assembly
• Properly assemble a Personal Computer
• Properly disassemble a Personal Computer

Chapter 10 -   BIOS/CMOS Management

• BIOS
• Function of a BIOS
• Accessing CMOS Setup
• Navigating and Changing CMOS values
• Upgrading the BIOS
• Troubleshooting system faults using POST
• BIOS and POST codes
• Using POST audio and Video error codes
• Standard IBM POST error codes
• Determining what POST can not test

Chapter 11 -   Advance PC HARDWARE Servicing

• PC Troubleshooting strategy
• Designing a troubleshooting methodology
• Establishing where to begin the testing
• Determining common causes of failures
• Finding and isolating the board with the problem

MODULE 2 - ADVANCED PC SOFTWARE CONFIGURATION, TROUBLESHOOTING & DATA RECOVERY

Chapter 1 - Introduction

• Common Windows errors
• Desktop Operating Systems
• Network Operating Systems
• Overview of Windows Operating System
• Windows Boot Process
• Windows configuration files
• Windows core files
• Windows System Directories

Chapter 2 - Windows File Systems

• FAT (File Allocation Table)
• NTFS (New Technology File System)
• Types of File Systems (FAT16, FAT32, VFAT,
• NTFS4, NTFS5 & HPFS)
• File System Care
• Checking the drive for errors
• Supported File Systems of different versions of Microsoft Windows

Chapter 3 - HARD DISK MANAGEMENT & CONFIGURATIONS

• Hard disk configurations
• Hard disk partition
• Preparing a brand new hard drive
• Partitioning a Hard Drive
• Formatting a Hard Drive
• Deleting Hard Disk partitions
• Hard Disk Diagnostic test
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Repairing Hard Disk with Bad Sectors

Chapter 4 - Operating System Installations and upgrades

• Hardware requirements
• Hardware compatibility
• Common errors during installation
• Installing Windows 7
• Installing Windows 8
• Installing Windows 10
• Upgrading your Operating System
• Dual Boot Installation

Chapter 5 - Hardware Device Driver Installation

• What is a Device driver?
• Function of a device driver
• Determining hardware model & manufacturer
• Where to find Hardware drivers
• Searching for drivers in the internet
• Installing device drivers (Video card, LAN card, Modem, printers etc..)
• Post-install operations

Chapter 6 - Software Installation

• Software compatibility
• Hardware requirements
• Dealing with failed installation
• Installation methods (Control Panel, Installer)
• Installing Software (MS-Office, Anti-Virus, Network games programs etc..)
• Software updates and Service packs
• Uninstalling Software
• Dealing with failed uninstallation
• Manual Removal of installed Software

Chapter 7 -   Virus Management: Detecting and Removing

• What is a virus?
• Types of virus
• Spyware, Adware, malware viruses
• Preventing Virus infections
• Protecting Key System files
• Checking for Macro viruses missed by anti-virus programs
• Protecting against script based virus.
• Symptoms of an infected computer                           
• Deciding what anti-virus program to install
• Installing Anti-Virus programs
• Installing Anti-Spyware, Malware and Adware program.
• Diagnosing, Treating and Removing Virus infections

Chapter 8 - DATA RECOVERY Concept  

• How disk drives work
• Understanding Tracks, Sectors, Cylinders and Clusters
• Master Boot Record
• Partition table
• Troubleshooting strategy concepts
• Running Scandisk to check for disk errors
• Correcting errors reported by scandisk
• Causes and symptoms of a corrupted FAT
• Repairing lost and cross-linked files
• Surviving Disk Disasters
• Understanding Disk error messages
• Creating emergency rescue disk
• Using Disk repair tools
• Recovering Files and Directories
• Recovering erased Files
• Transferring recovered files to backup disk
• Editing Disk sectors
• Reviving non-bootable disk
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Dealing with accidental Reformatting
• Unformatting a drive
• Removing Disk Fragmentation
• Using Backup utility program
• Fixing common disk problems
• Solving ?Invalid drive specification

Chapter 9 - Configuring and Troubleshooting WINDOWS

• General Troubleshooting Methodology
• What to do when Windows failed to start
• Windows Plug n Play Architecture
• Windows boot files
• Windows Start-up process
• Troubleshooting Windows Start-up problems
• Dual booting Windows 7 with Windows 8/10
• Creating a bootable USB installer
• Solving common Windows errors
• Windows 7/10 Administrative Tools
• Computer Management Console (Adding, Editing and deleting partitions)
• System Tools, Services and applications

Chapter 10 - DISK PARTITIONING/CLONING

• Disk Partitioning Concept
• Disk Cloning Concept
• Advantages of Disk Cloning
• Issues to consider before cloning a drive
• Preparing for Disk Cloning
• Disk Cloning Software (XXclone)
• Disk Cloning using HIRENS
• Dealing with accidental or mistakenly cloned drive (Uncloning a drive)
• Common disk cloning errors
• Solving Disk Cloning failures

Chapter 11 – HIRENS UTILITY

• Mini OS (xp / 7 Portable)
• Offline  Password Changer)
• Testing tools

Chapter 12 – VIRTUAL MACHINES

• Virtual Machine Concept
• Creating a virtual machine
• Troubleshooting a virtual machine
• Rules and guidelines in creating a virtual machine

COURSE FEE :

with FREE Flowing Coffee

 Cash Installment  Downpayment  Due Date  Manual 
 Php 6,000  Php 6,500  Php 3,500  Midway of Training  Free

COURSE SCHEDULES : 
       


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Inquiries

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@ Menchie

Itetext or tatawagan po namin kayo.
paano po malalaman kung tuloy yung klase?
@ kurt belly o marcellones

Magkakaroon po ng schedule for September. Please keep posted. Thank you.
wala po bang sced. september?
@ jo

Our Main office is located @ Rm 210 Dona Amparo Bldg., Espana Blvd. corner G. Tolentino St. Sampaloc Manila
Ano po yung complete address sa Espaa?
@ Chris

Yes pwede pa rin po kayong mag OJT at makisit in tawag lang kayo dito sa ofis para malaman ninyo kung may on going class na pwede ninyong pagsit inan.
Ask ko lang po, nagtrained po ako noong February pero hindi ako nakapag-OJT gawa ng na-assign agad ako ng Visayas. Pwede po ba ulit ako magrequest s inyo?

And mag-sit in po ako pag-uwi ko ng Luzon kasi parang nawawala na 'yong napag-aralan ko sa inyo gawa ng hindi ko na napa-practice. :)
@ Kate

Wala pong bayad ang OJT. Ibibigay po namin ang details ng OJT after ng training. Thanks.
May bayad po ba ojt nito po? And san po mag oojt?
@ Chris Baccay

Yes pwede po as long as hindi pa po nagbabago ang course outline.
Sir/Ma'am hindi na ako nakapag-sit in gawa ng ako'y na-assign sa visayas. Siguro po pagbalik ko na lang po. Sana pwede po pagbalik ko.
@ Analy Mahinay

Yes P6,000 po ang course para sa buong module ng 1&2.
6K po bayad para n po s Module 1&2 yan?
@ jaymie

Yes pwede po kayong magbayad on the day ng class.
Okay lang ba na sa training center n mismo magbayad same day ng klase? Nabook ko kasi bank deposit naabutan nako ng holiday.
@ June

Hindi po nag start ang 04-08-2017 schedule due to lack of participants. Minimum of 3 participants po ang kailangan para mag push through ang class.
Tuloy po yung class bukas? Ilan na po participants?

Sat 9-3pm 04-08-2017 to 05-06-2017
@ Chris

Yes pwede po pero tawag kayo dito sa ofis para malaman ninyo kung may on going class para makapagsit in kayo.
Hi,

Ask ko long po Kung Tuloy ung training ng April 10-14? Holy Week po kc un Kayla ask ko long Kung Tuloy. Thanks
Hello po. Pwede po mag sit in?
@ Jayson

30 hours duration ng course good for 5 meetings. Meron kaming Monday to Friday, every Saturday at every Sunday schedule.
ASK KO LANG PO ILANG MONTHS PO UNG TRAINING NETO ? SALAMAT PO :) AND UNG MGA SCHED. PO KAYA ??
@ Arlene Villanueva

Meron na pong nakapost na Saturday skedyul. Our Branch office is located @ Rm 208 UPY Bldg., Gil Puyat Ave. (formerly Buendia Ave) corner Marconi St. Palanan Makati City.
Bakit wala na po kayong Saturday Schedule?
What is the exact location of your Buendia Branch
@ JC,

No requirements needed upon enrollment. You can pay the fee through cash, bank deposit or credit card payment. You can make your reservation online through this link http://www.cnctc.edu.ph/reservation_form.php
how to enroll and what's the requirements?
@ ferdinand manlangit

Meron po kaming open class every Sunday both in Espana Manila and Buendia Makati. Thanks.
pwede po ba weekend lang, particularly Sunday!!!
@ Christine Quibo

Ipopost po namin ang April schedule by the 3rd week of March. Keep posted.
Hi question lang po kailan po ang posting ng new sched na block sunday for april
@ Ariel

Hello, thank you for your interest. Yes, we will open schedule for June, July. We will post soon on the website, also please keep in touch for the updates. Thank you.
Hi, I was interested with those courses listed and I was planning to enroll. Are you Guys having a schedule during the summer like June or July.
Please let me know if you have.
Thanks.
@ joshua del valle

Yes, you can enroll without taking the OJT. After the PC troubleshooting course you need also to enroll the PC Networking training if you want to take the NCII exam.
Can i train without taking the OJT? plus can you take the NCII exam using this as your training reference?
Can I have a contact with your personal email from your website? I'm really interested with the choice of courses you are offering and please let me know through an email about the fees and how the training goes with a working schedule. I may ask a few more question, but please do email me. the tuition fee is agreeable, I just want to know some things before enrolling. thank you!
@ jeffrey camba

Ang duration ng course is 30 hours for 5 meetings. Eto mga available schedule.

Espana, Manila

M to F 9-3pm 02-20-2017 to 02-24-2017
M to F 9-3pm 02-13-2017 to 02-17-2017
M to F 9-3pm 02-06-2017 to 02-10-2017
M to F 9-3pm 02-27-2017 to 03-03-2017
M to F 9-3pm 03-06-2017 to 03-10-2017
Sun 3-9pm 02-05-2017 to 03-05-2017
Sat 9-3pm 02-25-2017 to 03-25-2017

Buendia, Makati

M to F 9-3pm 03-13-2017 to 03-17-2017
M to F 9-3pm 02-06-2017 to 02-10-2017
M to F 9-3pm 02-13-2017 to 02-17-2017
M to F 9-3pm 03-20-2017 to 03-24-2017
M to F 9-3pm 02-20-2017 to 02-24-2017
M to F 9-3pm 02-27-2017 to 03-03-2017
M to F 9-3pm 03-06-2017 to 03-10-2017
Sat 9-3pm 02-04-2017 to 03-04-2017
Sun 9-3pm 02-05-2017 to 03-05-2017
sir/mam ilang months po ba ang training at ano pong sked?
@ ayah

Wala po kaming branch sa Cavite. Located lang kami sa Espana, Manila and Buendia, Makati.
@ Jhon

Yes, may makukuha kayong certificate of completion after the training.
Wla po b ganyang course s tesda cavite?..
Hi. May certificate po ba after training?
@ adriancalabano

Yes, mag-oopen and ipopost po namin dito ang schedule like for April, May. Please keep in touch for the updates. Thank you.
Magkakaschedule po ba kayo on other months like April or May?
@ arlene moon

No requirements needed upon enrollment.
ano po ba requirements to enroll?
@ Rommel

Marereskedyul po ang class next week due to lack of participants. We need at least 3 students to start the class. Pwede po kayong gumawa ng inyong reservation online through this link http://www.cnctc.edu.ph/reservation_form.php para mainform namin kayo kung tuloy na ang class.
Tuloy po ba yung sunday na jan. 15, 2017 sa espana? Ano po ba ang requirements? Di ko na po kasi makita yung mga records ko ng high school at under grad records ko.
@ Chris

Yes optional po ang OJT.
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