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Hands On IT TRAINING

PC Hardware and Software Troubleshooting and Repair w/ OJT


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COURSE DURATION : 30hrs of HANDS-ON Training & 30-500hrs of OJT (optional)

COURSE DECRIPTION:

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This Hands-On training teaches you everything you need to know to become an expert Technical Support Staff. It covers Basic to Advanced troubleshooting and servicing strategies. You need no further PC Repair training after completing this course. This course is an unselfish transfer of technology from CNCTC Inc through its experienced IT Trainers at a reasonable price. It is a two course training merge into one training.

This course will help you prepare for TESDA CHS NCII Assessment Exam

COURSE DELIVERY:

Instructor-led, Hands-On training approach.

COURSE PREREQUISITE:

  • Familiarity with Windows Operating System
  • High Level interest in learning

LIBRARY: Available

INTERNET ACCESS: Available

COURSE OUTLINE

MODULE 1 - ADVANCED PC ASSEMBLY, HARDWARE CONFIGURATION & SERVICING

Chapter 1 - Introduction

• Common PC errors
• Types of Personal computers
• Identifying key parts of a Personal Computer
• Basic Software components
• Overview of PC Operations

Chapter 2 - CPU CASE AND POWER SUPPLY

• Types of PC case
• Functions of a CPU Case
• Front Panel connectors
• Removing CPU Case
• Cleaning the PC case
• PC Cooling System
• PC Cooling system maintenance
• Power Supply

Common Power Supply problems

Chapter 3 - The PROCESSOR  

• Types of CPU dual core, core 2 duo, quad core, i3, i5, i7 etc
• CPU socket/slot types
• Comparing different types of CPU (AMD / INTEL)
• How to identify CPUs physically
• Physical installation of CPU
• Installing CPU fan
• CPU Benchmarking
• CPU Overclocking
• Upgrading CPU
• CPU maintenance
• CPU cleaning procedures
• Troubleshooting & testing CPU using processor diagnostic test

Chapter 4 - The MOTHERBOARD

• Types of motherboards
• Motherboard layout, form factors
• Motherboard Identification
• Motherboard components
• ROM BIOS
• Motherboard BUSSES
• Configuring motherboard jumper settings
• Upgrading motherboards
• Signs of trouble with the motherboard
• Common motherboard problems
• Motherboard Maintenance
• Motherboard Cleaning procedures
• Troubleshooting and testing motherboards                   

Chapter 5 -   The MEMORY

• Types of Memory
• Comparing different types of memory
• Memory identification
• Adding and Removing Memory
• Memory upgrading
• Memory Maintenance
• Memory cleaning procedures
• Determine failed memory devices using memory diagnostics test
• Troubleshooting RAM errors

Chapter 6 - STORAGE DEVICES

• The HARD DRIVES
• Types of hard drives
• Hard drive manufacturers
• Hard Drive Identification
• Identifying drive capacity
• Hard drive controllers
• SATAIDE/SCSI cables
• Hard drive configuration (Master/Slave layout)
• Hard drive installation
• Upgrading to large Hard-disks
• Optimizing hard disk performance
• Hard drive maintenance
• Hard drives problems troubleshooting and repairing

Chapter 7 -   EXPANSION CARDS/PERIPHERAL DEVICES

• Expansion Slots
• Proper insertion of expansion card
• Replacing and removing expansion card
• PCIE / Display /Video or Graphics card
• Graphics adapter installation
• Adding ad Removing video card
• Display card Maintenance
• Display card cleaning
• Symptoms of trouble with display adapter
• Common problems of graphics adapter

Chapter 8 -   PC PORTS

• USB Port
• Symptoms of trouble with USB port
• Repairing common USB errors

Chapter 9 -   PC Assembly/Disassembly

• Safety Concerns
• Heat Factors
• Static Electricity
• Electro Static Discharge (ESD)
• Radio Frequency Interference
• AC Power
• Spikes, Brownouts, Blackouts
• UPS
• Common errors occurring after PC Assembly
• Properly assemble a Personal Computer
• Properly disassemble a Personal Computer

Chapter 10 -   BIOS/CMOS Management

• BIOS
• Function of a BIOS
• Accessing CMOS Setup
• Navigating and Changing CMOS values
• Upgrading the BIOS
• Troubleshooting system faults using POST
• BIOS and POST codes
• Using POST audio and Video error codes
• Standard IBM POST error codes
• Determining what POST can not test

Chapter 11 -   Advance PC HARDWARE Servicing

• PC Troubleshooting strategy
• Designing a troubleshooting methodology
• Establishing where to begin the testing
• Determining common causes of failures
• Finding and isolating the board with the problem

MODULE 2 - ADVANCED PC SOFTWARE CONFIGURATION, TROUBLESHOOTING & DATA RECOVERY

Chapter 1 - Introduction

• Common Windows errors
• Desktop Operating Systems
• Network Operating Systems
• Overview of Windows Operating System
• Windows Boot Process
• Windows configuration files
• Windows core files
• Windows System Directories

Chapter 2 - Windows File Systems

• FAT (File Allocation Table)
• NTFS (New Technology File System)
• Types of File Systems (FAT16, FAT32, VFAT,
• NTFS4, NTFS5 & HPFS)
• File System Care
• Checking the drive for errors
• Supported File Systems of different versions of Microsoft Windows

Chapter 3 - HARD DISK MANAGEMENT & CONFIGURATIONS

• Hard disk configurations
• Hard disk partition
• Preparing a brand new hard drive
• Partitioning a Hard Drive
• Formatting a Hard Drive
• Deleting Hard Disk partitions
• Hard Disk Diagnostic test
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Repairing Hard Disk with Bad Sectors

Chapter 4 - Operating System Installations and upgrades

• Hardware requirements
• Hardware compatibility
• Common errors during installation
• Installing Windows 7
• Installing Windows 8
• Installing Windows 10
• Upgrading your Operating System
• Dual Boot Installation

Chapter 5 - Hardware Device Driver Installation

• What is a Device driver?
• Function of a device driver
• Determining hardware model & manufacturer
• Where to find Hardware drivers
• Searching for drivers in the internet
• Installing device drivers (Video card, LAN card, Modem, printers etc..)
• Post-install operations

Chapter 6 - Software Installation

• Software compatibility
• Hardware requirements
• Dealing with failed installation
• Installation methods (Control Panel, Installer)
• Installing Software (MS-Office, Anti-Virus, Network games programs etc..)
• Software updates and Service packs
• Uninstalling Software
• Dealing with failed uninstallation
• Manual Removal of installed Software

Chapter 7 -   Virus Management: Detecting and Removing

• What is a virus?
• Types of virus
• Spyware, Adware, malware viruses
• Preventing Virus infections
• Protecting Key System files
• Checking for Macro viruses missed by anti-virus programs
• Protecting against script based virus.
• Symptoms of an infected computer                           
• Deciding what anti-virus program to install
• Installing Anti-Virus programs
• Installing Anti-Spyware, Malware and Adware program.
• Diagnosing, Treating and Removing Virus infections

Chapter 8 - DATA RECOVERY Concept  

• How disk drives work
• Understanding Tracks, Sectors, Cylinders and Clusters
• Master Boot Record
• Partition table
• Troubleshooting strategy concepts
• Running Scandisk to check for disk errors
• Correcting errors reported by scandisk
• Causes and symptoms of a corrupted FAT
• Repairing lost and cross-linked files
• Surviving Disk Disasters
• Understanding Disk error messages
• Creating emergency rescue disk
• Using Disk repair tools
• Recovering Files and Directories
• Recovering erased Files
• Transferring recovered files to backup disk
• Editing Disk sectors
• Reviving non-bootable disk
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Dealing with accidental Reformatting
• Unformatting a drive
• Removing Disk Fragmentation
• Using Backup utility program
• Fixing common disk problems
• Solving ?Invalid drive specification

Chapter 9 - Configuring and Troubleshooting WINDOWS

• General Troubleshooting Methodology
• What to do when Windows failed to start
• Windows Plug n Play Architecture
• Windows boot files
• Windows Start-up process
• Troubleshooting Windows Start-up problems
• Dual booting Windows 7 with Windows 8/10
• Creating a bootable USB installer
• Solving common Windows errors
• Windows 7/10 Administrative Tools
• Computer Management Console (Adding, Editing and deleting partitions)
• System Tools, Services and applications

Chapter 10 - DISK PARTITIONING/CLONING

• Disk Partitioning Concept
• Disk Cloning Concept
• Advantages of Disk Cloning
• Issues to consider before cloning a drive
• Preparing for Disk Cloning
• Disk Cloning Software (XXclone)
• Disk Cloning using HIRENS
• Dealing with accidental or mistakenly cloned drive (Uncloning a drive)
• Common disk cloning errors
• Solving Disk Cloning failures

Chapter 11 – HIRENS UTILITY

• Mini OS (xp / 7 Portable)
• Offline  Password Changer)
• Testing tools

Chapter 12 – VIRTUAL MACHINES

• Virtual Machine Concept
• Creating a virtual machine
• Troubleshooting a virtual machine
• Rules and guidelines in creating a virtual machine

COURSE FEE :

with FREE Flowing Coffee

 Cash Installment  Downpayment  Due Date  Manual 
 Php 6,000  Php 6,500  Php 3,500  Midway of Training  Free

COURSE SCHEDULES : 
       


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Inquiries

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@ Seth

Wala pong age limit. Pwede po kayong magenroll sa course na to. You can make a reservation online through this link http://www.cnctc.edu.ph/reservation_form.php
Hello! Do you have age limit? Can someone currently studying (Senior high) be enrolled? Kulang ang pagaaralan namin this year and I want to be advance
@ joseph

Minimum of 3 participants bago magstart ang class.
Kht isa lng ang ng enroll sa course..matutuloy parin b ung class.
@ Jayjay

Ayos lang naman po kung wala pang background as long as willing po talagang matuto sa hands on training. Thank you.
Ok lang ba na walang background?
@ Aica

Ok po magstart na po ang training sa Monday, June 20 sa Espana, Manila.
@ zen

After this course kailangan rin po ninyong itake ung PC Networking and Windows 2008 Server training then pwede na po kayong magtake ng NCII exam. No requirements needed upon enrollment.
Hi,

Sige po i-transfer niyo nalang po ako sa Espaņa Manila.

Thanks po.
Hello,

Puede po ba makapag-exam sa TESDA CHS NCII after ng course na ito? Ano po requirements sa pag-enroll? Need po ba ng birth certificate, or entrance exam para mag-enroll?
@ Aica

Good day, as of now ikaw pa lang po ang enroll sa Buendia Makati. Ask ko po kung pwede kayong mag transfer sa Espana Manila. Thanks.
Hi goodmorning,

Tuloy po ba yung training sa June 20 - June 24 sa Makati, ako po yung enrolled dun.

Thanks in advance
@ Jun Jadol

Ang next schedule is on June 11 to July 09, 2016 sa Buendia, Makati. Gawa po kayo ng inyong reservation online through this link http://www.cnctc.edu.ph/reservation_form.php
@ patrick

Yes, makakakuha kayo ng certificate of completion after the training. Kung balak ninyong kumuha ng NCII exam kailangan marunong din po kayo or ienroll ninyo ang PC LAN/WAN Setup and Windows 2008 Server Active Directory Infrastructure Administration course.
Kpg natapos ba itong short course na ito my certificate po ba ito at magexam pagtapos?
@ jackie

Hi ma'am, Hindi po tuloy ang class bukas due to lack of participant at nagrequest din ung isang participant na iresked kasi hindi siya available bukas. Kinokontak po namin ung cp number ninyo pero unattended. May ibang number pa po ba kayo?
Hello,

Kelan po mag start ang training for PC Software and Hardware Troubleshooting with Data Recovery? Preferred ko sana Saturday schedule at Buendia. Thanks.
good am! magstart na po ba ung june 4 nio na class? tnx po
@ Rod

Yes, pwede po. Punta kayo dito sa ofis para mabigyan namin kayo ng recommendation letter. Ano po full name ninyo?
Hello po. Ask ko lang po kung pwede ko pa pong makuha yung OJT ko? last year pa po ko nagenroll. Salamat po.
@ EMELYN MENDOZA

Please go to our office to enroll and we will issue a receipt once payment has been settled. Also, you can make your reservation online through this link http://www.cnctc.edu.ph/reservation_form.php
@ CRYSTEL and PORTIA

Our Main office is located @

Rm 210 Dona Amparo Bldg., Espana Blvd. corner G. Tolentino St. Sampaloc Manila

Our Branch office is located @

Rm 208 UPY Bldg., Gil Puyat Ave. (formerly Buendia Ave) corner Marconi St. Palanan Makati City
@ nathan sy

30 hours duration of the course good for 5 meetings.
@ andre mac

We are located at Espana, Manila and Buendia, Makati.
location...
how many sessions
SAAN ADDRESS..
HM...
ADDRESS?
I WANT TO ENROL MY DAUGHTER IN THIS COURSE.BUT I HAVE A QUESTION : BECAUSE I HAVE A COMPANY BENEFIT FOR TUITION FEE SUPPORT.AND FOR ME TO GET THE FINANCIAL ASSISSTANCE I NEED TO PRESENT A STATEMENT OF ACCOUNT OR REGISTRATION FORM AND A RECEIPT THAT I HAVE PAID A PARTIAL DOWNPAYMENT .SO THAT THE AMOUNT WILL BE GIVEN TO ME. THEN I WILL PAY YOU IN CASH...PLS REPLY MY CELPHONE # IS 09275052985
Hi Goodmorning,

Can I know your Account name? Magagawa na po kasi ng request for payment.
Kindly e-mail nalang po.

Thanks in Advance.
@ Mavi

Please wait nyo po ang final confirmation 2 days before ng training kung matutuloy po ang class sa May 23-27. Pwede po kayong magbayad ng course fee on the day itself. Thank you.
i see sa schedule meron naka reserve na 5 sa may 23- May 27. wala pa po enrolled?if mag enroll ako this weekend and hindi po matuloy yung May 23 na sched ibabalik nyo ba ang downpayment ko?thanks
@ Rie

Unfortunately, wala po kaming branch sa Davao. Espana Manila and Buendia Makati lang po kami located. Salamat.
wla po ba dito sa davao? :)
@ Raven

Our Main office is located @

Rm 210 Dona Amparo Bldg., Espana Blvd. corner G. Tolentino St. Sampaloc Manila

Our Branch office is located @

Rm 208 UPY Bldg., Gil Puyat Ave. (formerly Buendia Ave) corner Marconi St. Palanan Makati City
admin staff : san po complete address ng office ninyo para sa walk-in enrollment ??? kindly reply and email me for more info
@ Emman

We will post our June schedule here on our website. Please keep posted.
Saturday sched for the month of June at Buendia, Makati.
@ sara jane bernabe yago

We do not have free training programs.
do you have a free training programs?
@ Emily

Mga 1 month or depende po sa assessment center.
Ilang days po bago magkaron ng schedule para sa assessment?
@ yeah

Wala po.
Nabasa ko na sa sampaloc, maynila ung ojt.. wala po ba sa alabang, makati, boni or mandaluyong??
@ Francis Pintucan

Yes, mag-oopen po kami ng Sat 9-3pm for May. Please keep in touch for the updates. Thank you.
sir baka meron naman 9-3pm ng saturday sa first week ng May
@ Omel

Ok po magoopen kami ng 9am to 3pm schedule. Keep posted for the updates.
Sana naman may schedule kayo ng 9 to 3pm every sunday.
@ Earl Jon Ortile

Unfortunately, we do not have a course for cookery.
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