Main Menu

Credit Cards

Our Partners

Authorized Pearson Vue Test Center





TESDA Computer Hardware Servicing NCII with Exam (Fast Track)



MODULE 1 - KB0101: PC Hardware & Software Troubleshooting & Repair w/ OJT


This Hands-On training teaches you everything you need to know to become an expert Technical Support Staff. It covers Basic to Advanced troubleshooting and servicing strategies. You need no further PC Repair training after completing this course. This course is an unselfish transfer of technology from CNCTC Inc through its experienced IT Trainers at a reasonable price. It is a two course training merge into one training.

This course will help you prepare for TESDA CHS NCII Assessment Exam


Instructor-led, Hands-On training approach.


  • Familiarity with Windows Operating System
  • High Level interest in learning

LIBRARY: Available




Chapter 1 - Introduction

• Common PC errors
• Types of Personal computers
• Identifying key parts of a Personal Computer
• Basic Software components
• Overview of PC Operations


• Types of PC case
• Functions of a CPU Case
• Front Panel connectors
• Removing CPU Case
• Cleaning the PC case
• PC Cooling System
• PC Cooling system maintenance
• Power Supply
• Common Power Supply problems

Chapter 3 - The PROCESSOR  

• Types of CPU dual
core, core 2 duo, quad core, i3, i5, i7 etc
• CPU socket/slot types
• Comparing different types of CPU (AMD / INTEL)
• How to identify CPUs physically
• Physical installation of CPU
• Installing CPU fan
• CPU Benchmarking
• CPU Overclocking
• Upgrading CPU
• CPU maintenance
• CPU cleaning procedures
• Troubleshooting & testing CPU using processor diagnostic test

Chapter 4 - The MOTHERBOARD

• Types of motherboards
• Motherboard layout, form factors
• Motherboard Identification
• Motherboard components
• Motherboard BUSSES
• Configuring motherboard jumper settings
• Upgrading motherboards
• Signs of trouble with the motherboard
• Common motherboard problems
• Motherboard Maintenance
• Motherboard Cleaning procedures
• Troubleshooting and testing motherboards                   

Chapter 5 -   The MEMORY

• Types of Memory
• Comparing different types of memory
• Memory identification
• Adding and Removing Memory
• Memory upgrading
• Memory Maintenance
• Memory cleaning procedures
• Determine failed memory devices using memory diagnostics test
• Troubleshooting RAM errors


• Types of hard drives
• Hard drive manufacturers
• Hard Drive Identification
• Identifying drive capacity
• Hard drive controllers
• Hard drive configuration (Master/Slave layout)
• Hard drive installation
• Upgrading to large Hard-disks
• Optimizing hard disk performance
• Hard drive maintenance
• Hard drives problems troubleshooting and repairing


• Expansion Slots
• Proper insertion of expansion card
• Replacing and removing expansion card
• PCIE / Display /Video or Graphics card
• Graphics adapter installation
• Adding ad Removing video card
• Display card Maintenance
• Display card cleaning
• Symptoms of trouble with display adapter
• Common problems of graphics adapter

Chapter 8 -   PC PORTS

• USB Port
• Symptoms of trouble with USB port
• Repairing common USB errors

Chapter 9 -   PC Assembly/Disassembly

• Safety Concerns
• Heat Factors
• Static Electricity
• Electro Static Discharge (ESD)
• Radio Frequency Interference
• AC Power
• Spikes, Brownouts, Blackouts
• Common errors occurring after PC Assembly
• Properly assemble a Personal Computer
• Properly disassemble a Personal Computer

Chapter 10 -   BIOS/CMOS Management

• Function of a BIOS
• Accessing CMOS Setup
• Navigating and Changing CMOS values
• Upgrading the BIOS
• Troubleshooting system faults using POST
• BIOS and POST codes
• Using POST audio and Video error codes
• Standard IBM POST error codes
• Determining what POST can not test

Chapter 11 -   Advance PC HARDWARE Servicing

• PC Troubleshooting strategy
• Designing a troubleshooting methodology
• Establishing where to begin the testing
• Determining common causes of failures
• Finding and isolating the board with the problem


Chapter 1 - Introduction

• Common Windows errors
• Desktop Operating Systems
• Network Operating Systems
• Overview of Windows Operating System
• Windows Boot Process
• Windows configuration files
• Windows core files
• Windows System Directories

Chapter 2 - Windows File Systems

• FAT (File Allocation Table)
• NTFS (New Technology File System)
• Types of File Systems (FAT16, FAT32, VFAT,
• File System Care
• Checking the drive for errors
• Supported File Systems of different versions of Microsoft Windows


• Hard disk configurations
• Hard disk partition
• Preparing a brand new hard drive
• Partitioning a Hard Drive
• Formatting a Hard Drive
• Deleting Hard Disk partitions
• Hard Disk Diagnostic test
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Repairing Hard Disk with Bad Sectors

Chapter 4 - Operating System Installations and upgrades

• Hardware requirements
• Hardware compatibility
• Common errors during installation
• Installing Windows 7
• Installing Windows 8
• Installing Windows 10
• Upgrading your Operating System
• Dual Boot Installation

Chapter 5 - Hardware Device Driver Installation

• What is a Device driver?
• Function of a device driver
• Determining hardware model & manufacturer
• Where to find Hardware drivers
• Searching for drivers in the internet
• Installing device drivers (Video card, LAN card, Modem, printers etc..)
• Post-install operations

Chapter 6 - Software Installation

• Software compatibility
• Hardware requirements
• Dealing with failed installation
• Installation methods (Control Panel, Installer)
• Installing Software (MS-Office, Anti-Virus, Network games programs etc..)
• Software updates and Service packs
• Uninstalling Software
• Dealing with failed uninstallation
• Manual Removal of installed Software

Chapter 7 -   Virus Management: Detecting and Removing

• What is a virus?
• Types of virus
• Spyware, Adware, malware viruses
• Preventing Virus infections
• Protecting Key System files
• Checking for Macro viruses missed by anti-virus programs
• Protecting against script based virus.
• Symptoms of an infected computer                           
• Deciding what anti-virus program to install
• Installing Anti-Virus programs
• Installing Anti-Spyware, Malware and Adware program.
• Diagnosing, Treating and Removing Virus infections

Chapter 8 - DATA RECOVERY Concept  

• How disk drives work
• Understanding Tracks, Sectors, Cylinders and Clusters
• Master Boot Record
• Partition table
• Troubleshooting strategy concepts
• Running Scandisk to check for disk errors
• Correcting errors reported by scandisk
• Causes and symptoms of a corrupted FAT
• Repairing lost and cross-linked files
• Surviving Disk Disasters
• Understanding Disk error messages
• Creating emergency rescue disk
• Using Disk repair tools
• Recovering Files and Directories
• Recovering erased Files
• Transferring recovered files to backup disk
• Editing Disk sectors
• Reviving non-bootable disk
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Dealing with accidental Reformatting
• Unformatting a drive
• Removing Disk Fragmentation
• Using Backup utility program
• Fixing common disk problems
• Solving ?Invalid drive specification

Chapter 9 - Configuring and Troubleshooting WINDOWS

• General Troubleshooting Methodology
• What to do when Windows failed to start
• Windows Plug n Play Architecture
• Windows boot files
• Windows Start-up process
• Troubleshooting Windows Start-up problems
• Dual booting Windows 7 with Windows 8/10
• Creating a bootable USB installer
• Solving common Windows errors
• Windows 7/10 Administrative Tools
• Computer Management Console (Adding, Editing and deleting partitions)
• System Tools, Services and applications


• Disk Partitioning Concept
• Disk Cloning Concept
• Advantages of Disk Cloning
• Issues to consider before cloning a drive
• Preparing for Disk Cloning
• Disk Cloning Software (XXclone)
• Disk Cloning using HIRENS
• Dealing with accidental or mistakenly cloned drive (Uncloning a drive)
• Common disk cloning errors
• Solving Disk Cloning failures


• Mini OS (xp / 7 Portable)
• Offline  Password Changer)
• Testing tools


• Virtual Machine Concept
• Creating a virtual machine
• Troubleshooting a virtual machine
• Rules and guidelines in creating a virtual machine

MODULE 2 - KB0103: PC LAN/WAN Setup & Windows 2008 Server Admin (Active Directory)


This HANDS-ON training gives you the knowledge and skills to design, build, configure and implement a Local Area Network/WAN. The training starts from the ground up, from planning to purchasing to designing and to cabling the network and to configuring the network so that it will be up and running. The training does not stop there because it includes Implementing, Configuring and Administering a Windows 2008 Active Directory Infrastructure It teaches you all you need to know to administer a Windows 2003 Network.

This course will help you prepare for TESDA CHS NCII Assessment Exam


Instructor-led, Hands-On training approach.


PC Hardware and Software Troubleshooting and Repair Training



Chapter 1: Introduction to Local Area Network

  • Defining a Local Area Network
  • Application of PC Networking
  • Organization-wide computing
  • Workgroup computing
  • Resource sharing
  • Distance Learning
  • FTP and Web Access
  • Differentiating LAN, MAN and WAN
  • Network Standards
  • Network Operating Systems (NOS)
  • Characteristics of a NOS
  • Desktop Operating Systems (Client Operating System)                  

Chapter 2: Understanding Network components for LAN connectivity 

  • Client for Microsoft Networks
  • Network Adapter
  • Network Protocol (TCP/IP)
  • File and Printer sharing for Microsoft Networks

Chapter 3: Configuring Network components

  • Installing Client for Microsoft Networks
  • Installing Network Adapter
  • Installing and configuring TCP/IP
  • Installing File and Printer Sharing for Microsoft
  • Networks
  • Setting Workgroup names and Computer names
  • Common errors in building a Network
  • Solving Network Connection problems

Chapter 4: TCP/IP & Subnetting

  • TCP/IP Overview
  • Function of TCP/IP in a Network
  • Static and Dynamic IP Addresses
  • Class A, B, C and D
  • Differentiating IP address classes
  • Network ID's and Hosts
  • Choosing Private IP addresses
  • Assigning IP addresses
  • IP Subnetting
  • Subnetting Class A, B & C address
  • Defining Subnet Masks
  • Troubleshooting TCP/IP
  • Using Network utilities (ping, tracert, ipconfig, arp,
  • nbtstat etc..)


  • Overview of the Internet
  • Internet Service Providers (ISP)
  • Requirements for Internet connection (Modem, Tel.
  • Line, ISP account)
  • Dial-up Internet connection
  • Broadband Internet connection (Cable/DSL)
  • Dial-up Internet connection setup
  • Cable and DSL internet connection setup
  • Common errors in connecting to the Internet
  • Solving common internet connection failures
  • Sharing Internet Connection using a ROUTER
  • Configuring a DSL Router
  • Managing IP address of DSL Router
  • Configuring the embedded DHCP server in the Router
  • Managing advanced features of the Router
  • Sharing Internet Connection using Wingate software
  • Configuring the Wingate server
  • Configuring the Wingate client
  • Testing for internet connection of the network
  • Common Internet sharing problems
  • Solving Internet connection errors


  • LAN Standards
  • Multi-LAN Networks and configuration
  • Backbone Designs
  • High-Speed LAN
  • Defining LAN requirements
  • Determining user needs
  • Network Hardware
  • Network Topology (Star, Bus, Ring and Tree)
  • Cabling the Network
  • Testing the Cable
  • Testing the Network
  • Post Installation operations


MODULE 2.2 - WINDOWS 2008 SERVER ADMINISTRATION (Active Directory Infrastructure)

CHAPTER 1: Configuring Domain Name System (DNS) for Active Directory

Configure zones

  • Dynamic DNS (DDNS), Non-dynamic DNS (NDDNS) and Secure Dynamic DNS (SDDNS);
  • Primary, Secondary, Active Directory Integrated, Stub;
  • forward lookup and reverse lookup zones

Configure DNS server settings

  • Forwarding;
  • root hints;
  • configure zone delegation;
  • disable recursion;
  • server scavenging

Configure zone transfers and replication
  • Configure replication scope (forestDNSzone; domainDNSzone);
  • incremental zone transfers
  • secure zone transfers

CHAPTER 2: Configuring the Active Directory infrastructure

Configure a forest or a domain

  • Remove a domain;
  • perform an unattended installation;
  • Active Directory Migration Tool (ADMT);
  • change forest and domain functional levels;
  • interoperability with previous versions of Active Directory;

Configure trusts

  • Forest trust;
  • selective authentication vs. forest-wide authentication;
  • transitive trust; external trust; shortcut trust;

Configure sites

  • Create Active Directory subnets;
  • configure sites infrastructure

Configure Active Directory replication

  • DFSR;
  • one-way replication;
  • Bridgehead server;
  • replication scheduling;

Configure operations masters

  • Seize and transfer;
  • backup operations master;
  • operations master placement;
  • Schema Master;

CHAPTER 3: Configuring Active Directory roles and services

Configure Active Directory Lightweight Directory Service (AD LDS)

  • Migration to AD LDS;
  • configure data within AD LDS;
  • configure an authentication server;
  • Server Core installation

Configure the read-only domain controller (RODC)

  • Replication;
  • Administrator role separation;
  • read-only DNS;
  • credential caching;
  • password replication;
  • read-only SYSVOL;
  • staged install

CHAPTER 4: Creating and maintaining Active Directory objects

Automate creation of Active Directory accounts

  • create computer, user and group accounts (scripts, import, migration);
  • offline domain join

Maintain Active Directory accounts

  • Manage computer accounts;
  • configure group membership;
  • account resets;
  • local vs. domain;
  • Protected Admin;
  • disabling accounts vs. deleting accounts;
  • creating organisational units (OUs);
  • delegation of control;
  • protecting AD objects from deletion;

Create and apply Group Policy objects (GPOs)
  • setting up Group Policies for Domain/OU
  • Enforce, OU hierarchy, block inheritance and enabling user objects;
  • group policy processing priority;
  • group policy filtering;

Configure GPO templates

  • User rights;
  • ADMX Central Store;
  • administrative templates;
  • security templates;
  • restricted groups;
  • security options;
 Deploy and manage software by using GPOs
  • Publishing to users;
  • assigning software to users;

Configure account policies

  • Domain password policy;
  • account lockout policy;
  • fine-grain password policies

Configure audit policy by using GPOs

  • audit account logon events;
  • audit policy change;
  • audit access privilege use;
  • audit object access;


with FREE Flowing Coffee

Cash Installment Downpayment Due Date Manual
Php14,000 Php14,500 Php7,500 Midway of training Free



Other Short Courses..

What do you think?

Leave a Question



Page 8 of 22 | << | First | ... 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10 - 11 - 12 - 13 - ... | Last | >> |

do you have a free training for computer hardware servicing? And where?
@ Nelsa Miano

Yes, you can take the exam directly. Please contact the assessment near your place.
@ ljrfox

May bayad po lahat ng training namin. Wala po kaming scholarship program. I suggest na tumawag po kayo sa Tesda office tanong ninyo sa kanila kung may scholarship program sila.
Can I take the TESDA CHS NCII Assessment Exam directly without studying this coarse? I am an education graduate I only wanted to get a certificate. How much I paid?
meron ba ito scholarship program for TESDA?
@ dennisobias

Pwede kayong magenroll or magbayad sa office, bank deposit or online payment through paypal. Minimum of 3 participants bago magstart ang klase. Gawa po kayo ng reservation through this link
@ Lawrence Lozada

After the training makakakuha kayo ng certififcate of completion at para makakuha naman kyo ng certificate galing tesda kailangan po ninyo magtake at maipasa ang assessment exam.
After po ba nito ay may Tesda Computer Hardware Servicing NC II certificate na po kami or magtatake pa po kami?
Enroll na kyo sa espana ... Pra mag start na po ang class!
@ Alvin Delmeguiz

Buong module po ang ituturo .
Hi :) tanong lang kung kapag nag apply ako ng computer hardware services ba e lahat ng module ituturo? Modue 1 to module 2.2? Or isang module lang kada class?
@ Joev

300 hours po ang OJT.
After po ng training Ilang oras nmn po ang ojt ng course na ito tnx..
@ Jessica Neri

Unfortunately wala po kaming training center sa Apayao. Located po kami sa Espana Manila and Buendia Makati.
Anong module para sa Comp. Science if mag take ako ng NCll? Thanks. Wla b kyong Training Center dito sa Apayao.?
@ aneesh

Espana, Manila Tel. Nos. 736-2032 / 736-5196

Buendia, Makati Tel. Nos. 889-6042 / 889-6043 / 239-5577
@ Joev

Yes, Module 1 and 2 na po ang covered. Hindi po kasama sa outline ang network load balancing.
can i have any of your contact number?
Ask ko lng po.. Ung 14k po ba is all module na po ba?? At hnd ko po mkita kung my network load balancing po at switcher??? Tnx..
Gusto ko sna mag training this month!
@ Kenneth Lasala

PC LAN/WAN Setup and Windows 2008 Server Active directory infrastructure administration nalang po ang kukunin ninyo. After that pwede na kayo magtake ng NCII exam.
so dalawang course pa ulit kukunin ko para sa NCII certification?

mag take ako ng pc-lanwan-setup-and-windows-2008-server-active-directory-infrastructure-administration tapos mag take pa ako ng tesda-computer-hardware-servicing-ncii-with-exam-fast-track ?

kasi naka pagtake na ako ng pc-hardware-and-software-troubleshooting-and-repair-w-ojt sa inyo sa makati.
@ Kenneth Lasala

Kailangan nyo pong itake ang PC Troubleshooting at PC Networking para sa NCII certification exam. Thank you.
pag nakuha ko ung course na yung /pc-lanwan-setup-and-windows-2008-server-active-directory-infrastructure-administration may exam ako sa tesda ng NCII ?
@ Richard Maverick P. Joseph

Yes, as long as you have knowledge about the training/course.
is it possible to take the exam even if a person did not enroll for the course? Thank you.
@ Kenneth Lasala

Ang kunin nalang po ninyong course ay ang PC LAN/WAN Setup and Windows 2008 Server Active Directory Infrastructure Administration.
Sir, yung 14,500 lahat na po ba nang modules kasama na dun?
kumuha na ako ng pc-hardware-and-software-troubleshooting-and-repair-w-ojt sa inyo sa makati. pag gusto ko ba kumuha ng tesda exam kukunin ko padin ba ung buong course ng tesda-computer-hardware-servicing-ncii-with-exam-fast-track?
@ ramil canillo

We require at least 3 participants for the course to push through.
how manny students before the class will start
@ Jonathan Factor

Yes, we have open schedule for every Saturday and every Sunday both Manila and Makati center. Thank you.
DO you offer weekends training schedules? That might be most in demand because of hectic schedules. Thanks!
@ Lito

Yes, after the training may NCII exam. Magiinform kami sa inyo kung kailan ang exam hihingi tayo ng skedyul sa assessment center. May makukuha kayong certificate of completion after the training.
after po ba ng course may assessment po ba ito at may certificate?
@ Ryan Danila

Located po kami sa Espana, Manila and Buendia, Makati.
Saan banda malapit yung courses offered malapit sa rizal area? naghahanap po kc aq
@ Minet Magbitang

Pwedeng magenroll on or before magstart ang class. Ang fee is 14000 pesos in cash. May Monday to Friday, every Saturday and Sunday skedyul.
kailan po pwede mag-enroll? at magkano po?
ano din po ang sched? thanks po
@ Rizza

Yes pwede po kayong mag enroll sa training na ito. Thanks.
@ Era

Magkapareho ang topics na tinuturo sa TESDA CHS NCII at Comptia A +. Certification lang po ang pinagkaiba pag TESDA local at ang Comptia ay International certification. Thanks.
@ Michelle

Minimum of 3 participants po ang kailangan para matuloy ang class. Pag hindi po nameet reschedule po ang class. Thanks.
puwede pa po bang magenrol sa course na ito?
Hi, I am interested in this course. I am planning to apply for an entry level position in IT field perhaps Help Desk Support, ask ko lang po kung anu po ba ang mas bagay na kunin sa gusto ko job, Comptia a+ or computer hardware servicing nc ii. at anu po ang pagkakaiba ng dalawa.. Thanks, hoping for your response..
Kelan yung exam? A day after ba nung last day of training?
Ano pong minimum number of enrollees/reservations para matuloy ung class? Pano kung 1 lang ung nagpareserve?
sa mga nagpa-reserve sa espana manila sama na lang kayo sa klase namin ng saturday para mag-start na tayo hehe :)
@ Ken Ryan V. Labso

Go to the assessment center asks them on how to get your certificate.
How can I get my certificate? I passed the assessment exam in Computer Hardware Servicing last December 2013 but I have not get my certificate.
Page 8 of 22 | << | First | ... 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10 - 11 - 12 - 13 - ... | Last | >> |

CNCTC Live Chat Inquiry

Job Openings


Stay Informed Subscribe

Name *

Email *