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Hands On IT TRAINING

TESDA Computer Hardware Servicing NCII with Exam (Fast Track)


26


COURSE DURATION : 40 HRS

MODULE 1 - KB0101: PC Hardware & Software Troubleshooting & Repair w/ OJT

COURSE DECRIPTION:

This Hands-On training teaches you everything you need to know to become an expert Technical Support Staff. It covers Basic to Advanced troubleshooting and servicing strategies. You need no further PC Repair training after completing this course. This course is an unselfish transfer of technology from CNCTC Inc through its experienced IT Trainers at a reasonable price. It is a two course training merge into one training.

This course will help you prepare for TESDA CHS NCII Assessment Exam

COURSE DELIVERY:

Instructor-led, Hands-On training approach.

COURSE PREREQUISITE:

  • Familiarity with Windows Operating System
  • High Level interest in learning

LIBRARY: Available

INTERNET ACCESS: Available

COURSE OUTLINE

MODULE 1 - ADVANCED PC ASSEMBLY, HARDWARE CONFIGURATION & SERVICING

Chapter 1 - Introduction

• Common PC errors
• Types of Personal computers
• Identifying key parts of a Personal Computer
• Basic Software components
• Overview of PC Operations

Chapter 2 - CPU CASE AND POWER SUPPLY

• Types of PC case
• Functions of a CPU Case
• Front Panel connectors
• Removing CPU Case
• Cleaning the PC case
• PC Cooling System
• PC Cooling system maintenance
• Power Supply
• Common Power Supply problems

Chapter 3 - The PROCESSOR  

• Types of CPU dual
core, core 2 duo, quad core, i3, i5, i7 etc
• CPU socket/slot types
• Comparing different types of CPU (AMD / INTEL)
• How to identify CPUs physically
• Physical installation of CPU
• Installing CPU fan
• CPU Benchmarking
• CPU Overclocking
• Upgrading CPU
• CPU maintenance
• CPU cleaning procedures
• Troubleshooting & testing CPU using processor diagnostic test

Chapter 4 - The MOTHERBOARD

• Types of motherboards
• Motherboard layout, form factors
• Motherboard Identification
• Motherboard components
• ROM BIOS
• Motherboard BUSSES
• Configuring motherboard jumper settings
• Upgrading motherboards
• Signs of trouble with the motherboard
• Common motherboard problems
• Motherboard Maintenance
• Motherboard Cleaning procedures
• Troubleshooting and testing motherboards                   

Chapter 5 -   The MEMORY

• Types of Memory
• Comparing different types of memory
• Memory identification
• Adding and Removing Memory
• Memory upgrading
• Memory Maintenance
• Memory cleaning procedures
• Determine failed memory devices using memory diagnostics test
• Troubleshooting RAM errors

Chapter 6 - STORAGE DEVICES

• The HARD DRIVES
• Types of hard drives
• Hard drive manufacturers
• Hard Drive Identification
• Identifying drive capacity
• Hard drive controllers
• SATAIDE/SCSI cables
• Hard drive configuration (Master/Slave layout)
• Hard drive installation
• Upgrading to large Hard-disks
• Optimizing hard disk performance
• Hard drive maintenance
• Hard drives problems troubleshooting and repairing

Chapter 7 -   EXPANSION CARDS/PERIPHERAL DEVICES

• Expansion Slots
• Proper insertion of expansion card
• Replacing and removing expansion card
• PCIE / Display /Video or Graphics card
• Graphics adapter installation
• Adding ad Removing video card
• Display card Maintenance
• Display card cleaning
• Symptoms of trouble with display adapter
• Common problems of graphics adapter

Chapter 8 -   PC PORTS

• USB Port
• Symptoms of trouble with USB port
• Repairing common USB errors

Chapter 9 -   PC Assembly/Disassembly

• Safety Concerns
• Heat Factors
• Static Electricity
• Electro Static Discharge (ESD)
• Radio Frequency Interference
• AC Power
• Spikes, Brownouts, Blackouts
• UPS
• Common errors occurring after PC Assembly
• Properly assemble a Personal Computer
• Properly disassemble a Personal Computer

Chapter 10 -   BIOS/CMOS Management

• BIOS
• Function of a BIOS
• Accessing CMOS Setup
• Navigating and Changing CMOS values
• Upgrading the BIOS
• Troubleshooting system faults using POST
• BIOS and POST codes
• Using POST audio and Video error codes
• Standard IBM POST error codes
• Determining what POST can not test

Chapter 11 -   Advance PC HARDWARE Servicing

• PC Troubleshooting strategy
• Designing a troubleshooting methodology
• Establishing where to begin the testing
• Determining common causes of failures
• Finding and isolating the board with the problem

MODULE 2 - ADVANCED PC SOFTWARE CONFIGURATION, TROUBLESHOOTING & DATA RECOVERY

Chapter 1 - Introduction

• Common Windows errors
• Desktop Operating Systems
• Network Operating Systems
• Overview of Windows Operating System
• Windows Boot Process
• Windows configuration files
• Windows core files
• Windows System Directories

Chapter 2 - Windows File Systems

• FAT (File Allocation Table)
• NTFS (New Technology File System)
• Types of File Systems (FAT16, FAT32, VFAT,
• NTFS4, NTFS5 & HPFS)
• File System Care
• Checking the drive for errors
• Supported File Systems of different versions of Microsoft Windows

Chapter 3 - HARD DISK MANAGEMENT & CONFIGURATIONS

• Hard disk configurations
• Hard disk partition
• Preparing a brand new hard drive
• Partitioning a Hard Drive
• Formatting a Hard Drive
• Deleting Hard Disk partitions
• Hard Disk Diagnostic test
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Repairing Hard Disk with Bad Sectors

Chapter 4 - Operating System Installations and upgrades

• Hardware requirements
• Hardware compatibility
• Common errors during installation
• Installing Windows 7
• Installing Windows 8
• Installing Windows 10
• Upgrading your Operating System
• Dual Boot Installation

Chapter 5 - Hardware Device Driver Installation

• What is a Device driver?
• Function of a device driver
• Determining hardware model & manufacturer
• Where to find Hardware drivers
• Searching for drivers in the internet
• Installing device drivers (Video card, LAN card, Modem, printers etc..)
• Post-install operations

Chapter 6 - Software Installation

• Software compatibility
• Hardware requirements
• Dealing with failed installation
• Installation methods (Control Panel, Installer)
• Installing Software (MS-Office, Anti-Virus, Network games programs etc..)
• Software updates and Service packs
• Uninstalling Software
• Dealing with failed uninstallation
• Manual Removal of installed Software

Chapter 7 -   Virus Management: Detecting and Removing

• What is a virus?
• Types of virus
• Spyware, Adware, malware viruses
• Preventing Virus infections
• Protecting Key System files
• Checking for Macro viruses missed by anti-virus programs
• Protecting against script based virus.
• Symptoms of an infected computer                           
• Deciding what anti-virus program to install
• Installing Anti-Virus programs
• Installing Anti-Spyware, Malware and Adware program.
• Diagnosing, Treating and Removing Virus infections

Chapter 8 - DATA RECOVERY Concept  

• How disk drives work
• Understanding Tracks, Sectors, Cylinders and Clusters
• Master Boot Record
• Partition table
• Troubleshooting strategy concepts
• Running Scandisk to check for disk errors
• Correcting errors reported by scandisk
• Causes and symptoms of a corrupted FAT
• Repairing lost and cross-linked files
• Surviving Disk Disasters
• Understanding Disk error messages
• Creating emergency rescue disk
• Using Disk repair tools
• Recovering Files and Directories
• Recovering erased Files
• Transferring recovered files to backup disk
• Editing Disk sectors
• Reviving non-bootable disk
• Repairing the Master Boot Record
• Fixing a damaged partition table
• Dealing with accidental Reformatting
• Unformatting a drive
• Removing Disk Fragmentation
• Using Backup utility program
• Fixing common disk problems
• Solving ?Invalid drive specification

Chapter 9 - Configuring and Troubleshooting WINDOWS

• General Troubleshooting Methodology
• What to do when Windows failed to start
• Windows Plug n Play Architecture
• Windows boot files
• Windows Start-up process
• Troubleshooting Windows Start-up problems
• Dual booting Windows 7 with Windows 8/10
• Creating a bootable USB installer
• Solving common Windows errors
• Windows 7/10 Administrative Tools
• Computer Management Console (Adding, Editing and deleting partitions)
• System Tools, Services and applications

Chapter 10 - DISK PARTITIONING/CLONING

• Disk Partitioning Concept
• Disk Cloning Concept
• Advantages of Disk Cloning
• Issues to consider before cloning a drive
• Preparing for Disk Cloning
• Disk Cloning Software (XXclone)
• Disk Cloning using HIRENS
• Dealing with accidental or mistakenly cloned drive (Uncloning a drive)
• Common disk cloning errors
• Solving Disk Cloning failures

Chapter 11 – HIRENS UTILITY

• Mini OS (xp / 7 Portable)
• Offline  Password Changer)
• Testing tools

Chapter 12 – VIRTUAL MACHINES

• Virtual Machine Concept
• Creating a virtual machine
• Troubleshooting a virtual machine
• Rules and guidelines in creating a virtual machine

MODULE 2 - KB0103: PC LAN/WAN Setup & Windows 2008 Server Admin (Active Directory)

COURSE DESCRIPTION:

This HANDS-ON training gives you the knowledge and skills to design, build, configure and implement a Local Area Network/WAN. The training starts from the ground up, from planning to purchasing to designing and to cabling the network and to configuring the network so that it will be up and running. The training does not stop there because it includes Implementing, Configuring and Administering a Windows 2008 Active Directory Infrastructure It teaches you all you need to know to administer a Windows 2003 Network.

This course will help you prepare for TESDA CHS NCII Assessment Exam

COURSE DELIVERY:

Instructor-led, Hands-On training approach.

COURSE PREREQUISITE:

PC Hardware and Software Troubleshooting and Repair Training

COURSE OUTLINE

MODULE 2.1: NETWORK TECHNOLOGY, DESIGN/CABLING & WIRELESS LAN SETUP

Chapter 1: Introduction to Local Area Network

  • Defining a Local Area Network
  • Application of PC Networking
  • Organization-wide computing
  • Workgroup computing
  • Resource sharing
  • Distance Learning
  • FTP and Web Access
  • Differentiating LAN, MAN and WAN
  • Network Standards
  • Network Operating Systems (NOS)
  • Characteristics of a NOS
  • Desktop Operating Systems (Client Operating System)                  

Chapter 2: Understanding Network components for LAN connectivity 

  • Client for Microsoft Networks
  • Network Adapter
  • Network Protocol (TCP/IP)
  • File and Printer sharing for Microsoft Networks

Chapter 3: Configuring Network components

  • Installing Client for Microsoft Networks
  • Installing Network Adapter
  • Installing and configuring TCP/IP
  • Installing File and Printer Sharing for Microsoft
  • Networks
  • Setting Workgroup names and Computer names
  • Common errors in building a Network
  • Solving Network Connection problems

Chapter 4: TCP/IP & Subnetting

  • TCP/IP Overview
  • Function of TCP/IP in a Network
  • Static and Dynamic IP Addresses
  • Class A, B, C and D
  • Differentiating IP address classes
  • Network ID's and Hosts
  • Choosing Private IP addresses
  • Assigning IP addresses
  • IP Subnetting
  • Subnetting Class A, B & C address
  • Defining Subnet Masks
  • Troubleshooting TCP/IP
  • Using Network utilities (ping, tracert, ipconfig, arp,
  • nbtstat etc..)

Chapter 5: INTERNET CONNECTION SHARING

  • Overview of the Internet
  • Internet Service Providers (ISP)
  • Requirements for Internet connection (Modem, Tel.
  • Line, ISP account)
  • Dial-up Internet connection
  • Broadband Internet connection (Cable/DSL)
  • Dial-up Internet connection setup
  • Cable and DSL internet connection setup
  • Common errors in connecting to the Internet
  • Solving common internet connection failures
  • Sharing Internet Connection using a ROUTER
  • Configuring a DSL Router
  • Managing IP address of DSL Router
  • Configuring the embedded DHCP server in the Router
  • Managing advanced features of the Router
  • Sharing Internet Connection using Wingate software
  • Configuring the Wingate server
  • Configuring the Wingate client
  • Testing for internet connection of the network
  • Common Internet sharing problems
  • Solving Internet connection errors

Chapter 6: NETWORK DESIGN AND CABLING

  • LAN Standards
  • Multi-LAN Networks and configuration
  • Backbone Designs
  • High-Speed LAN
  • Defining LAN requirements
  • Determining user needs
  • Network Hardware
  • Network Topology (Star, Bus, Ring and Tree)
  • Cabling the Network
  • Testing the Cable
  • Testing the Network
  • Post Installation operations

Chapter 7: WIRELESS LAN SETUP AND CONFIGURATION

MODULE 2.2 - WINDOWS 2008 SERVER ADMINISTRATION (Active Directory Infrastructure)

CHAPTER 1: Configuring Domain Name System (DNS) for Active Directory

Configure zones

  • Dynamic DNS (DDNS), Non-dynamic DNS (NDDNS) and Secure Dynamic DNS (SDDNS);
  • Primary, Secondary, Active Directory Integrated, Stub;
  • forward lookup and reverse lookup zones

Configure DNS server settings

  • Forwarding;
  • root hints;
  • configure zone delegation;
  • disable recursion;
  • server scavenging

Configure zone transfers and replication
  • Configure replication scope (forestDNSzone; domainDNSzone);
  • incremental zone transfers
  • secure zone transfers

CHAPTER 2: Configuring the Active Directory infrastructure

Configure a forest or a domain

  • Remove a domain;
  • perform an unattended installation;
  • Active Directory Migration Tool (ADMT);
  • change forest and domain functional levels;
  • interoperability with previous versions of Active Directory;

Configure trusts

  • Forest trust;
  • selective authentication vs. forest-wide authentication;
  • transitive trust; external trust; shortcut trust;

Configure sites

  • Create Active Directory subnets;
  • configure sites infrastructure

Configure Active Directory replication

  • DFSR;
  • one-way replication;
  • Bridgehead server;
  • replication scheduling;

Configure operations masters

  • Seize and transfer;
  • backup operations master;
  • operations master placement;
  • Schema Master;

CHAPTER 3: Configuring Active Directory roles and services

Configure Active Directory Lightweight Directory Service (AD LDS)

  • Migration to AD LDS;
  • configure data within AD LDS;
  • configure an authentication server;
  • Server Core installation

Configure the read-only domain controller (RODC)

  • Replication;
  • Administrator role separation;
  • read-only DNS;
  • credential caching;
  • password replication;
  • read-only SYSVOL;
  • staged install

CHAPTER 4: Creating and maintaining Active Directory objects

Automate creation of Active Directory accounts

  • create computer, user and group accounts (scripts, import, migration);
  • offline domain join

Maintain Active Directory accounts

  • Manage computer accounts;
  • configure group membership;
  • account resets;
  • local vs. domain;
  • Protected Admin;
  • disabling accounts vs. deleting accounts;
  • creating organisational units (OUs);
  • delegation of control;
  • protecting AD objects from deletion;

Create and apply Group Policy objects (GPOs)
  • setting up Group Policies for Domain/OU
  • Enforce, OU hierarchy, block inheritance and enabling user objects;
  • group policy processing priority;
  • group policy filtering;

Configure GPO templates

  • User rights;
  • ADMX Central Store;
  • administrative templates;
  • security templates;
  • restricted groups;
  • security options;
       
 Deploy and manage software by using GPOs
  • Publishing to users;
  • assigning software to users;

Configure account policies

  • Domain password policy;
  • account lockout policy;
  • fine-grain password policies

Configure audit policy by using GPOs

  • audit account logon events;
  • audit policy change;
  • audit access privilege use;
  • audit object access;

COURSE FEE:

with FREE Flowing Coffee

Cash Installment Downpayment Due Date Manual
Php14,000 Php14,500 Php7,500 Midway of training Free

COURSE SCHEDULES: 


       


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Inquiries

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@ GLAYZON LOPEZ

Kailangan my 72 units in college or college graduate. Ung sa friend mo na high school graduate pwede siyang kumuha ng training pero hindi pwde magtake ng CHS NCII exam.
@ glayxon lopez

We will give you certificate of completion after the training, then once you pass the CHS NCII assessment exam you will receive a certificate coming from TESDA.
KNG 50 UNITS LANG ANG INABOT XA COLLAGES OK LANG PO B UN?AND MAY FRIEND HIGH SCHOOL GRAD OK LANG DIN B NA MAKAPAG TAKE NG TRAINING NA XA GSTO NYANG COURSE?
do you have a certificate accredit by tesda after the training?
@ AC

Hindi lang po namin alam kung meron sa lahat. Just to be sure inquire nlang po kayo sa TESDA.
Lahat po ba ng courses naooffer sa iba't ibang lugar na may TESDA? or may specific TESDA branch lang na nagooffer ng specific course?
@ tricia

Yes, you can enroll even though you're not related in any computer course. Thanks
Can I enroll even if I'm not a graduate of any computer-related course? Thanks.
@ sallee

pakicheck etong link na to then scroll down pra makita mo ung schedule http://www.cnctc.com.ph/blogs/pages/cnctccourses/item/pc-hardware-and-software-troubleshooting-and-repair-w-ojt---kb0101

eto naman ung sa pc lan/wan http://www.cnctc.com.ph/blogs/pages/cnctccourses/item/pc-lanwan-setup-and-windows-2003-server-active-directory-infrastructure-administration---kb0103
San ko po makita yung sched ng slow track? I plan to enroll kasi for march 10. Thank you
@ sallee

Ang difference ng fast track and slow track is ung oras. For fast track training combine course na pc troubleshooting and pc networking is 40 hours and for slow track naman is 30 hours for pc troubleshooting and 30 hours for pc networking. Same lang ang topic nila.
gusto kong mag-aral ng basics ng IT. puwede ko ba i-take ang computer hardware servicing.. ano bang difference ng slow track at fast track?
@ Madonna Eleria

Wala po kaming inooffer na scholarship, pwede po kayong tumawag sa TESDA office for scholarship na offered nila. Thank you.
@ cjc

Yes meron po, pwede nyo pong itake ang PC Hadware Software Troubleshooting and Repair (slow track) and PC LAN/WAN Setup and Windows 2003 Active Directory (slow track) Thank you.
meron po bang inooffer ang tesda na scholarship???
Wla po bang hindi fast track ?
@ joseph tortoles

Wala po kaming age limit. Kailangan namin ng xerox copy ng inyong Transcript of Records dapat may 72 units kayo in college or college graduate.
anu po bang requirements para mkapag aply at anu rin po ang required na age? thanks!
@ gemmar pacayra

ADOBE Photoshop CS2 Sir, for photo editing etc.
ano po bang coures yung pwedeng pag aralan yung adobe photoshop, photo edeting,
@ Lawrence T. Alagao

No sir hindi po namin tinanggal nakapost na po ung schedule kasalukuyan po kasi kaming nageedit ng schedules namin sa website.
Bakit tinanggal ang saturday at sunday schedule? Akala ko i-momove lang ng isang sunday kung sakaling hindi ma-meet ang 3 minimum trainees? Expecatations nga naman oo.
@ Michael Santos

Located lang po kame dito sa Espaņa,Manila and Buendia,Makati. Ang TESDA CHS with NCII training po namen cost Php11,000, schedule Monday to Friday 9am to 5pm or every weekends. Thank you!
Meron po ba kau branch dito sa bataan para kumuha ako ng course na NCII saka magkano po ang Whole course? Pati Schedule na rin po. Salamat.
mati city davao oriental exam
date of exam maty city davao oriental
@ Jerswin

Unfortunately hindi na po pwedeng iconvert ang Computer Hardware Servicing NCII for Civil Service. Thanks.
Goodmorning po. Anong kurso po ng tesda ang related sa IT na pwede kong kunin at qualified para pwedeng mai-convert sa civil service certificate. COMPUTER HARDWARE SERVICING NC II ang balak ko kunin, pasok po ba ito? Salamat po.
@ nelson

Yes meron po kami every sunday class sa Buendia, Makati Branch. May kontak kami na assessment center for CHS NCII exam dun namin kayo ipapadala. Retake ka po kung hindi po kayo makapasa.
do you have sunday class? saan po gagawin uung exam after ng training? paano po kung hindi makapasa sa exam?
@ nino dizon

Espana, Manila

Rm 210 Dona Amparo Bldg., Espana Blvd. corner G. Tolentino St. Sampaloc Manila

Buendia, Makati

Rm 208 UPY Bldg., Gil Puyat Ave. (formerly Buendia Ave) corner Marconi St. Palanan Makati City
saan po ang exact adress nyo
@ Red Pimentel

Meron pong open schedule ng every Saturday, January 18 to March 1 from 3pm to 9pm, Magpareserve po muna kayo dito sa link na ito http://www.cnctc.edu.ph/reservation_form.php or pwede po kayong mag walk in to enroll. Thank you!
Kailan po kayo magkaka-saturday class sa Espaņa branch ninyo? saka paano po mag-enroll sa inyo? pwede po bang walk-in ang enrollment?
@ Pos

Yes may kasama pong OJT ang PC Hardware Software Troubleshooting and Repair located ang OJT sa Blumentritt Espaņa Manila.
Ask ko lang kung may kasama na tong ojt at saan?
@ Levimae Tolentino

Sorry wala po kami branch sa Cebu.
@ jeph

Kailangan lang namin ng xerox copy of your transcript of record.
wala ba dito sa cebu?
Mam/sir

Pakialgay naman po ng mga
Requirements sa pag enroll para po
mabilis namin malaman salamat po.
@ Jinky

yes po 11k ang training fee for the course Computer Hardware Servicing with NCII Exam Fast track good for 5 consecutive meetings. Thank you!
verify ko lang po ung 11k na tuition fee, as if na po un for only 4days hands on? salamat po...
@ Rove

Wala pa pong definite date for exam. Tawag nalang po kayo sa amin to follow up.
Kailan po ang next sched ng exam? Hindi kasi ako nakapag exam last year pa ako nagtake ng training sainyo. Tnx.
@ karen

Yes po kasama na ung fee pra sa CHS NCII exam.
Ask ko lang sa course na ito ba kasama na ung exam fee to take CHS NCII? thanks and God bless
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