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Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)


Course Duration:  30hrs

Course Code: KB0242

Exam Code: 300-135 - Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)

Why get this Course?

This instructor-led course helps you pass exam 300-135. You will be able to enhance your knowledge and skills necessary to plan and perform regular maintenance on complex enterprise routed and switched networks and Implement technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.

Course Prerequisite:

300-101 - Implementing Cisco IP Routing (ROUTE)
300-115 - Implementing Cisco IP Switched Networks (SWITCH)

Course Training Materials: Cisco Press Book


  • CISCO Routers: 2901, 2801 and 1841 
  • CISCO Switches: Catalyst 3550 Layer 3 (Multi-Layer) series, Catalyst 3750 Series Layer 3 

Practice Exams: 300-135

Course Outline:

Chapter 1: Network Principles    
Use Cisco IOS troubleshooting tools

  • Debug, conditional debug
  • Ping and trace route with extended options

Apply troubleshooting methodologies

  • Diagnose the root cause of networking issues (analyze symptoms, identify and describe root cause)
  • Design and implement valid solutions
  • Verify and monitor resolution

Chapter 2: Layer 2 Technologies    

Troubleshoot switch administration

  • SDM templates
  • Managing MAC address table
  • Troubleshoot Err-disable recovery

Troubleshoot Layer 2 protocols

  • UDLD

Troubleshoot VLANs

  • Access ports
  • VLAN database
  • Normal, extended VLAN, voice VLAN

Troubleshoot trunking

  • VTPv1, VTPv2, VTPv3, VTP pruning
  • dot1Q
  • Native VLAN
  • Manual pruning

Troubleshoot EtherChannels

  • LACP, PAgP, manual
  • Layer 2, Layer 3
  • Load balancing
  • EtherChannel misconfiguration guard

Troubleshoot spanning tree

  • Switch priority, port priority, path cost, STP
  • PortFast, BPDUguard, BPDUfilter
  • Loopguard, Rootguard

Troubleshoot other LAN switching technologies


Troubleshoot chassis virtualization and aggregation technologies

  • Stackwise

Chapter 3: Layer 3 Technologies    

Troubleshoot IPv4 addressing and subnetting

  • Address types (Unicast, broadcast, multicast, and VLSM)
  • ARP
  • DHCP relay and server
  • DHCP protocol operations

Troubleshoot IPv6 addressing and subnetting

  • Unicast
  • EUI-64
  • ND, RS/RA
  • Autoconfig (SLAAC)
  • DHCP relay and server
  • DHCP protocol operations

Troubleshoot static routing

Troubleshoot default routing

Troubleshoot administrative distance

Troubleshoot passive interfaces

Troubleshoot VRF lite

Troubleshoot filtering with any protocol

Troubleshoot between any routing protocols or routing sources

Troubleshoot manual and autosummarization with any routing protocol

Troubleshoot policy-based routing

Troubleshoot suboptimal routing

Troubleshoot loop prevention mechanisms

  • Route tagging, filtering
  • Split-horizon
  • Route poisoning

Troubleshoot RIPv2

Troubleshoot EIGRP neighbor relationship and authentication

Troubleshoot loop free path selection

  • RD, FD, FC, successor, feasible successor

Troubleshoot EIGPR operations

  • Stuck in active

Troubleshoot EIGRP stubs

Troubleshoot EIGRP load balancing

  • Equal cost
  • Unequal cost

Troubleshoot EIGRP metrics

Troubleshoot EIGRP for IPv6

Troubleshoot OSPF neighbor relationship and authentication

Troubleshoot network types, area types, and router types

  • Point-to-point, multipoint, broadcast, nonbroadcast
  • LSA types, area type: backbone, normal, transit, stub, NSSA, totally stub
  • Internal router, backbone router, ABR, ASBR
  • Virtual link

Troubleshoot OSPF path preference

Troubleshoot OSPF operations

Troubleshoot OSPF for IPv6

Troubleshoot BGP peer relationships and authentication

  • Peer group
  • Active, passive
  • States and timers

Troubleshoot eBGP

  • eBGP
  • 4-byte AS number
  • Private AS

Chapter 4: VPN Technologies
Troubleshoot GRE

Chapter 5: Infrastructure Security    

Troubleshoot IOS AAA using local database

Troubleshoot device access control

  • Lines (VTY, AUX, console)
  • Management plane protection
  • Password encryption

Troubleshoot router security features

  • IPv4 access control lists (standard, extended, time-based)
  • IPv6 traffic filter
  • Unicast reverse path forwarding

Chapter 6: Infrastructure Services    

Troubleshoot device management

  • Console and VTY
  • Telnet, HTTP, HTTPS, SSH, SCP
  • (T) FTP

Troubleshoot SNMP

  • v2
  • v3

Troubleshoot logging

  • Local logging, syslog, debugs, conditional debugs
  • Timestamps

Troubleshoot Network Time Protocol(NTP)

  • NTP master, client, version 3, version 4
  • NTP authentication

Troubleshoot IPv4 and IPv6 DHCP

  • DHCP client, IOS DHCP server, DHCP relay
  • DHCP options (describe)

Troubleshoot IPv4 Network Address Translation (NAT)

  • Static NAT, Dynamic NAT, PAT

Troubleshoot SLA architecture

Troubleshoot tracking objects

  • Tracking objects   
  • Tracking different entities (for example, interfaces, IPSLA results)

ExamCode Topics Covered
1-5 300-135 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)




Other Short Courses..

What do you think?

Leave a Question



@ joe

Minimum of 3 participants bago magstart ang class.
about sa CCNP Tshoot, Tuloy ba kayo kahit kunti ang mag pa schedule.

@ jem

Yes ididiscuss po lahat ng mga topics na nsa course outline. Basta willing po kayong matuto magagawa nyo po yan. Pag naipasa mo ung 200-120 CCNA exam certified ka na. Three (3) years ang expiration ng certificate.
at sure po ba na mapapagaralan ng student yan lahat sa loob ng 5 days?sulit po ba yan?lalo na po s troubleshooting dami po gagawin.baka masyado naman po imadali ang studyante in not knowing and learning it properly
pag nakapasa po ba certified cisco na ba?wala ba expiration yung certificate?
I'm in Angola and I need to start this course in midle of next year what can I do to come in Philipins? can you help me to get Studant visa? do you have also residences for Studants? In How many years can I do This Course?! u have a trainig course here in bacolod graduated at tesda rtc computer hardware servicing nv II...
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